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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Business response:
Hello Jete, We are terribly sorry to fall short in providing you with a full five star experience, and would love the chance to improve future visits with David's Bridal. If you would like to provide us with additional suggestions on how we can improve, please feel free to contact us at dbcares@dbi.com, (Attn: Jessica h. - Tacoma location). Warmest Regards, Jill K.
Tracy was helpful. However, people at the entrance desk were criticizing and talking bad behind customers. This behavior needs to be addressed by management!!
Business response:
Hello Claudia. While we are happy to hear that Tracy provided you with great service, we are deeply sorry for the lack of professionalism from our team. Behavior such as what you have described is unacceptable and we will be reaching out to this team. If you have any additional information to provide, please let us know at Dbcares@dbi.com (Attn.Ellice/Paramus). Thank you, Ellice J.
We went in to look at bridesmaid dresses and they sales associate pulled the dresses we had in mind and only came back one other time to check on us. We pulled belts and shoes and accessories by ourselves.
Business response:
Hello Amanda. We would like to apologize that you did not receive the attention that you should have on your recent visit. Despite it being our busy season, we strive to give all of our guests a quality experience and it does not sound like we accomplished that for you. We would love another opportunity to give you the service you deserve. Please email us at Dbcares@dbi.com (Attn: April B) so we can set you up with a more personal appointment. Thank you, April B.
While we love the dress selection the service left something to be desired. Our appointment was for 12p and we arrived 15 minutes early and walked around. That was fine. We found the dresses but didn’t have a Consultant. Even durning my slotted time. She was in the Store was was focused on a Bride. Hello Bride here too. Yes I know I’m just getting bridal party but still i scheduled this months out.
Business response:
Hello Rebecca, thank you so much for reaching out to us. We are very sorry for the service you received during your visit. Our stores are not self-serve facilities and we would like our consultants to give guests the support to make such special decisions. We apologize you feel you did not receive the type of service we strive to provide. If you need any further assistance please email dbcare@dbi.com (Subject: Attn. Ross A.) Thank you. Ross A.
Such poor quality, for bridesmaid dresses. Bummed out about it, the dresses look so different in the Magazines and adds.
Business response:
Hi Ruth, we are sorry that your visit with us did not meet your expectations. We at David?s Bridal are committed to offering quality products and service. We appreciate your feedback and will share it with our teams so that we can grow from it. Thank you, April B.
I’ve been to the same store several times and each time they bring me the same dresses. Each time I have told them no and have left the store with yet again, no dress.
Business response:
Hello Jessica, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. We would love the chance to have you back to deliver a better experience at a new location. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B.
Business response:
Hello Robert, We are terribly sorry to fall short in providing you with a full five star expereince with our location. We would love the chance to improve future visits with our team. Please feel free to contact us at dbcares@dbi.com, (Attn: Jill K. - 405), with additional suggestions on how we can improve. Warmest Regards, JHill K.
Business response:
Hello Julie, We are so sorry to fall short in providing you with a full five star experience during your visit with our Langley location. It would be an honor to improve future visits with David's Bridal. If you would like to provide us with additional suggestions on how we can improve, please feel free to contact us at dbcares@dbi.com, (Attn: Jill K. - 405). Warmest Regards, Jill K.
DO NOT GO TO DAVID BRIDAL UNLESS YOU WANT TO OVERPAY AND GET YELLED AT!!! THE ALTERATIONS ARE TERRIBLE!!!!! Witnessed the two managers yelling at a bride who was not happy with the 160 dollars it was to trim the dress. Still came out to long and had her trip all night long! Nothing could be done since the wedding was a day away.. the disregard and disrespect those ladies had for just one unhappy bride. Was unbelievable. DO NOT GO TO DAVID BRIDAL IN LANGLEY. THEY JUST YELL AT YOU WHEN THEY DON'T WANT TO DEAL WITH YOU.
Business response:
Hello Jessica, We are terribly sorry to hear that your visit with our Langley location was anything less than magical. We would love to ensure future visits with David's Bridal are more enjoyable, and you are able to find everything you may need for your special day. Please feel free to contact us at dbcares@dbi.com, (Attn: Jill K. - 405) so we can assist you further regarding your visit. Humbly Yours, Jill K.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,728 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.