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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I went in on a Tuesday morning with two of my bridesmaids to try on and order there dress, and boy they were SOOO disorganized ! Granted I did not make an appointment, but there was only one other bride shopping and about 7 employees, it looked like all but one of them were New because no one knew what was going on. Just so disorganized, what should've taken 15-20min took double the time. We were had a few girls trying to help but no one knew what they were doing. It was very frustrating
Business response:
Hello Julia, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Cierra S). Best wishes, Jessica H.
I wanted to look at bridesmaid dress colors the other night. The lady at the front was rude and looked like she hated every second of being at work. Extremely short with me and pointed me to another employee for help who was busy helping someone. I will not being going back to David's Bridal, there are bridal shop other option!
Business response:
Hello Erin. We are deeply sorry to hear that your recent visit left you feeling uncertain. We at David's Bridal strive to create a memorable experience for all of our guests and we did not live up to that standard for you. We would love to have you back for a more personal visit. If you would like to do so, please email us at Dbcares@dbi.com (attn: April B) so we can set up a comeback appointment for you. Thank you, April B.
Extremely disappointed with the 3 employees that did NOT offer to help us. There was 2 other customers also not being helped. The employees were standing at the desk talking amongst each other. I hope this is not a commission based business. This is no way to run a business.
Business response:
Hello Maggie, We are terribly sorry to fall short in providing you with a full five star experience. We would love to improve this special time in your life and provide you with a more enjoyable visit with us. Please contact us at dbcares@dbi.com, (Subject- Attn: Ciara D - Albany) so we can help celebrate this exciting time with you. Warmest Regards, Jill K.
Sarah E was just wonderful at the Robinson Davids Bridal. My daughter was able to say yes to the dress thanks to Sarah and her expertise. The whole experience was wonderful. �
Business response:
Hello Lynn, thanks for sharing your experience! We are so glad that Sarah was able to provide your daughter with exceptional service at our Robinson location. Thanks for allowing David's Bridal to be a part of the important memories you share. We would love to see how beautiful your daughter looks in her dress, and encourage you to visit our Facebook page and post pictures from the big day! Best wishes, April B.
The most horrible place to work and most disgusted by their protocol on Patriots' Day in Boston where they had us calling brides who could not make it in. What a bunch of pricks
Business response:
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I did get my gown from David's Bridal and waiting for it to come in. I made another appointment on a Thursday evening to look at Bridesmaids dresses and there was several associates working that night but only one taking care of everyone on the floor. I was told we would have a room with my name on it and when I went to find the room there was not one and could not find the girl that was supposed to help us. After finally finding dresses for my bridesmaids I again had to find her after only hearing from her when I first s... read more
Business response:
Hello Heather, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Went into the store knowing exactly what shoe I wanted off the website. We went to the shoe section (which was completely disorganized) and found the perfect shoe. Come to find out, they only had 1 shoe itself in my size and the other one was no where to be found. I walked in the store thinking they knew what they were doing, but I was completely wrong! Ended up having to buy 2 pairs of shoes in the same design. Never going there again. Sales tip: check the shoe box to make sure it is the right shoe and size in there.
Business response:
Hello Sierra, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
This is the most unprofessional business I know and I will never spend a dime in their stores again. The District mgr will not return calls I have been trying to reach management for four months unsuccessful
Business response:
Hello Marcella, we?re so sorry to hear about this. We understand the importance of this matter and would like to try and help. Please email us at DBCares@dbi.com with your daytime phone number and info about your experience. We look forward to hearing from you. Thank you, Jessica H..
I have been here at least 3 times for different things. I did not get my wedding dress here, but got a bridesmaid dress, rehearsal dinner dress and some other items. The service is consistently not great. I thought once was a fluke, but it seems to be the same every time. If you don't have an appointment even to just look around to see if they have what you want at all they immediately get defensive and annoyed. Very frustrating! In addition, it seems they double book all their appointments, a consultant helping you/your p... read more
Business response:
Hello Chelsea, thank you for taking the time to provide us with your feedback. Your response will be used in training and coaching to ensure we do not fall short of exceptional service in the future. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,612 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 9:00 a.m.