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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I called the manager today and She was rude and very unprofessional!
Business response:
Hello Lisa, this is not the type of service we want to provide to any of our customers and we would like to apologize for this. If you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Cierra S. ? City/Store Location). Thank you, Cierra S.
I went back in to try on the dress that I had already paid for.... my mom was in town from another state and originally wasn't able to be there for the "yes to the dress" so i was excited to show her the dress with an appointed . They had to ask me 3 times who I was and what I was there for then the dress in stock was ripped in the back so it wasn't a true fit... also they had to keep running to check my customer file for things i asked and the veil I tried on when I had my original appointment wasn't written down so I have ... read more
Business response:
Hello Becca, thank you for sharing your feedback. We apologize you did not receive the type of service we are known for. We will forward this information to our store managers to come to a resolution for all of our guests. If you would like to discuss this issue further please email dbcares@dbi.com (Subject: Attn Ross A) Best wishes. Ross A.
From the time we walked through the doors until we left
Business response:
Thank you so much for the sharing Lisa. This really means a lot to our store and all of our associates. Have a great time at your event and thank you for choosing David's Bridal. Ross A.
A mi amiga le vendieron por 1000 dólares un traje de uso y le habían dicho q era nuevo son una estafa.
Had a bridal party appointment here the other day and at first, our consultant was awesome and very attentive. But as soon as all 5 of us were shoved into one changing room together, we saw her only once more the whole appointment. She was now only paying attention to a bride shopping for a dress. I went to grab dresses myself and put them back. At the end of our appointment, she was nowhere in sight, so we just walked out. Very annoying. We found a cute dress they all liked, but are hesitant now to order them through David'... read more
Business response:
Hello Lacey. We apologize for the frustrations you had on your recent visit. While our stylist do have to work with more than on guest at a time sometimes, we are committed to giving quality service to all of our guests and we are sorry that we did not accomplish that. We would love to have you back and invite you to visit us again for a more personal experience. We hope we can rebuild your trust in our store. Thank you, Ellice J.
Horrible experience!!! Our "bridal consultant" didn't help us and was double booked and more interested in the other party!!! We went to Orange
Business response:
Hello Carol, we are very sorry to hear that your trip to David's Bridal was less than satisfactory. It is our mission to give our customers the "once in a lifetime" experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity, please email us at dbcares@dbi.com (Subject: Attn Cierra S.). Best wishes. Cierra S.
Business response:
Hello Hailey, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with the store location & ATTN Jessica H in the subject line so that we may talk with you further about this? Thank you, Jessica H.
What was supposed to be a happy experience turned out to be a nightmare. I had everything planned to the detail. Dresses picked on my profile. Salesperson didn't select them. My party had terrible attitudes, salesgirl listened to my ladies not me. I knew my color but none liked it, complaints about everything. The salesperson didn't help with making adjustments to the dress chosen. Another salesperson showed my ladies how to style the dress. It was an awful experience for me. I hated it. Had a headache afterwards.
Business response:
Hello Cheryl, we can?t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we?re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. BrittianyD). Best wishes, Jessica H.
I got to try on some really nice dresses. My wedding is 18 months away so this was my first time looking to try and get an Idea. They were very pushy and rushing me. The consult was double booked because I made my appointment online on the website and apparently they don't keep tack of online appointments. So I basically had to share my time with another girl while this lady bounced between us trying to get what we wanted. It was stressful for everyone.
Business response:
Hello Renee, thank you for taking the time to provide us with your feedback. We are very sorry to hear you are having this experience. If you are still experiencing this issue in the future please email dbcares@dbi.com (Subject: Attn BrittianyD). Best wishes. Ciara D.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,600 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 9:00 a.m.