This profile has been claimed by the business owner or representative.
David's Bridal Edmonton AB
- Retail
- Edmonton, AB
About this business
Location details
10185 13 Ave NW, Edmonton, AB, T6N 0B6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
RecommendedThe BEST experience! Jodi was SO helpful, and new exactly what to put me in! Would highly recommend !
Business response:
Hi Baely! It was wonderful to hear about your experience with Jodi. Should you require additional assistance please do not hesitate to contact the store or us at DBCares@dbi.com (Attn: Steven E.), Thank You, DBI
David's Bridal was better than any bridal salon I have been too. My associate was friendly, kind and understand of my needs for a dress. I was in and out within 20 mins of dress shopping with my Dress!!!
Business response:
Thank you so much for your kind words, Ange. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
Lots of selection for bridesmaid but the consultant we had was rude and not helpful. She kept commenting about how my bridesmaids needed bigger sizes in a very insensitive way, we asked her to pull different sizes and types of dresses and she would walk away and come back with nothing and didn’t ask any questions about what we were looking for. Super glad I didn’t get my wedding dress there.
Business response:
Hello Lee'al, we are so sorry to hear that you are disappointed with your visit with us. Here at David's, we pride ourselves on providing exceptional customer service. It doesn't seem as if we met that standard with you. We will reach out to the store to share your frustrations. We would love to have you back to provide you with a much better experience. Thank you, Steven E
First off, asked for anything black, having a Halloween wedding and while beautiful, white and poofy isnt my thing at all (Im aiming to look like the Queen of Hell here). Got treated as if I had 3 heads. Got scoffed at for a solid 2 minutes before getting passed off to someone who was actually helpful but still heard the other staff say "oh so it's not a REAL wedding" while looking through the dresses that were more my style. While trying things on got to hear the "if she's the bride why is she trying on BRIDESMAID dresses?"... read more
Business response:
Hello Jhoudiey, we can’t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we’re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Stylist was super flaky and kept disappearing and was more concerned with her breaks then actually helping us. All in all, poor customer service
Business response:
Hello Kathryn, we are so sorry to see that our team did not provide you with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
First of all I purchased my wedding dress, 2 bridesmaid dresses and an outfit for my mother here. In total we spent over $1500....inexpensive by wedding industry standards but still, expensive to me. When I first went in to find a dress the girl we met with was helpful enough although it was clear she was just trying to make the sale. Every dress I tried on she assured me was “the one” and she pushed and pushed for me to get shoes and a veil and this that and the other thing which I turned down all of them. Fast forward ... read more
Business response:
Hello Penny, we are very sorry to hear that your experience with David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
When I went in for my appointment with my 6 bridesmaids it was very very busy. The girl dealing with us was also dealing with multiple wedding parties. Some of my girls paid on the spot and others did not. However, they got their payments all messed up. One who paid wasn’t even put in the system at all, so her dress wasn’t ordered. Another one had paid and they didn’t bother telling her it didn’t go through (from mistakenly taking her credit information wrong). Almost all sizing was completely off for everyone and or not in ... read more
Business response:
Hello Chantelle, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
We went for our appointment and there was only two seats for sitting, the change room was soooo small and there was nothing that made my daughter or her group feel special. Nowhere to stand higher to see the dress, a dirty Kleenex in the pocket of a dress, people walking back and forth through us trying to look at her dress. The whole experience was just not good. It is noisy and not clean and the dresses you try on are just not well kept even. Sorry but we couldn’t get out of there fast enough after our appointment. Would n... read more
Business response:
Hello Jamie, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
My future daughter inlaw went to your store to try on gowns and the girl that helped her told her she was too fat..how dare you 😡😡😡😡😡😡😡😡😡😡😡😡
Frequently asked questions about David's Bridal Edmonton AB
How is David's Bridal Edmonton AB rated?
David's Bridal Edmonton AB has a 4.4 star rating with 3,805 reviews.
When is David's Bridal Edmonton AB open?
David's Bridal Edmonton AB is closed now. It will open tomorrow at 9:00 a.m.