Debt Blue

4.8

Financial Services
Richardson, TX

About this business

Finance Debt Relief Services Financial Advising Financial Services

Location details

1125 E Campbell Rd, Suite 200, Richardson, TX, 75081, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 8:00 p.m.
Tue	8:00 a.m. to 8:00 p.m.
Wed	8:00 a.m. to 8:00 p.m.
Thu	8:00 a.m. to 8:00 p.m.
Fri	8:00 a.m. to 8:00 p.m.
Sat	9:00 a.m. to 2:00 p.m.
Sun	Closed

4.86,084 reviews

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Holly J

4 years ago

I used to think this was a great company but ever since they moved they can't keep anyone who knows what they are doing and the ones that do apparently leave. I was told I was graduating from the program and that I only owed 127 dollars in fees and I had enough in my account to take care of one card left and that the 127 would be taken out this month. Instead bc they are money grubbing demons they have charged me the full amount again that was the amount paid per card in the program for all the cards in the program and said ... read more

Business response:

Ms. ****** came to DebtBlue after a different Debt settlement company she was with could no longer service her. Ms. ******s issue with us that we collected our fee, but what happened was that we couldn't collect the fee when the last settlement was initially started like we were supposed to because in the middle of the settlement Ms. Jorden lowered her monthly deposit for 3 months. So, in order for Ms. ****** not to lose or void the settlement we waited till the end of the settlement to collect our fee which accounting had t... read more

Brandon

4 years ago

Where do I even start? I HIGHLY recommend staying away from this company. I started this program a little over 2 years ago and had 5 accounts that needed to be paid off. I paid steadily for 2 years and I decided to call and ask what it would take to pay off the remaining accounts. I was told a price and immediately sent them the money to take care of these accounts. I needed them taken care of as I was looking to buy a new house. When I gave my payment of $5200 in February I was told it would take 2-3 weeks to settle all of ... read more

Business response:

Mr. ******* originally enrolled in a debt settlement program with a different company- In October of 2020 they decided to no longer service the state Mr. ******* lived in so DebtBlue stepped in and took over the file to not leave the consumers with out a company to help them complete their program. Although the client wanted it to be a speedy process because he wanted to buy a house, we can't control when creditors or Law firms get back to us, send over documents or reply to emails. It is a process, and can be frustrating an... read more

S. M.

4 years ago

I've been receiving as many as 3 physical letters from this company per week for the last 6 months or so. Called this so-called company today to ask them to remove me from all solicitation lists and instead of simply accommodating me, they claimed to have my personal financial data on file. When I asked them how they could possibly have access to my personal financial information without my explicit and direct authorization, "Jordan" backpedaled some on the claim. In speaking with this persons manager "Joshua;" I asked for c... read more

Business response:

We have removed ************ from our contacts. Thank you.

T. K

4 years ago

Recieved more than one unsolicited letter from them. When I called it was answered it was the same guy from Clear Debt resolutions. Letters from both are interstingly similar. I strongly suspect this is a scam.

Business response:

Thank you for the comment, DebtBlue has many affiliates BUT, Clear Debt Resolutions is not one of them. We are not a scam, if you check out our website www.debtblue.com you will see we are real! Many times people in the same industry may use similar advertising methods- again, this does not make us a scam. If you are not interested in the service we provide, please disregard the advertisement. Thank you, DebtBlue