del Lago Resort & Casino's cover image

This profile has been claimed by the business owner or representative.

del Lago Resort & Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 3:00 a.m.
Tue8:00 a.m. to 3:00 a.m.
Wed8:00 a.m. to 3:00 a.m.
Thu8:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.215,637 reviews
Select a rating
Christine's profile image
Christine 
a year ago

Hotel staff was very friendly. Clean, attractive rooms. Great shower. 

Business response:

Thank you for such an outstanding review! We look forward to having you stay with us again in the future! 

Peter's profile image
Peter 
a year ago

Business response:

Thank you for the Great Review! We look forward to having you stay with us in the future! 

Donald's profile image
Donald 
a year ago

Very clean 

Business response:

Thank you for such an outstanding review! We look forward to having you stay with us again in the future! 

Allen's profile image
Allen 
a year ago

a few problems for seniors We are a senior couple and did not find check-in or check-out to be convenient. We parked in the garage and found it to be a long distance from the hotel check-in/checkout 

Business response:

Thank you for your Review! We always look to satisfy our guests and apologize for your negative experience, we look forward to having you again with us! 

Kathy's profile image
Kathy 
a year ago

Business response:

We apologize if anything was not to your standards during your stay. We hope to have you back in the future with us! Take care! 

Mary Ellen's profile image
Mary Ellen 
a year ago

Business response:

Thank you for your Outstanding Review! We look forward to having you stay with us again in the future! 

Anonymous's profile image
Anonymous 
a year ago

Youll get a great night sleep I needed some R and R without my kids. This was the perfect place for some peace and quiet. I planned on ordering some room service but the ipad was not working. After resetting 3 times, I gave up. Wifi was also spotty so ordering anything with Att with nearly impossible. I also couldnt sign up for rewards. I ended up just sleeping. I wanted a no contact night. I will say the bed and sheets were very luxurious and comfortable although they dont use a fitted sheet which is always less than ideal.... read more

Business response:

Thank you for your Review! We always look to satisfy our guests and apologize for your negative experience, we look forward to having you again with us! 

Melanie's profile image
Melanie 
a year ago

Or was not expensive for the high quality Room , the casino was fun ! Realy nice place 

Business response:

Thank you for such an outstanding review! We look forward to having you stay with us again in the future! 

Vicki's profile image
Vicki 
a year ago

Enjoyed our stay! 

Business response:

Thank you for such an outstanding review! We look forward to having you stay with us again in the future! 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.2 star rating with 15,637 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is open now. It will close tomorrow at 3:00 a.m.