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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Patricia, Your feedback is greatly appreciated. We are happy to hear you enjoyed your stay and hope you return again soon.
A great getaway Great place to stay for a weekend getaway. So much to do all in one building. Great dining and entertainment options. Easy location to get to being right off the NYS Thruway. Very clean and up to date rooms. All the amenities you would need.
Business response:
Johntyler, We appreciate you choosing our resort for your weekend getaway and are so happy you found everything to be up to standard. Our team works hard to provide the best possible accommodations and experience for our guests. We hope you choose to return again soon.
I didn’t like the fact that my room wasn’t available until after 6 pm
Business response:
Joyce, We appreciate your feedback and would like to apologize for any inconvenience you may have experienced related to Hotel check-in. We truly appreciate your patience and understanding as we worked through some operational challenges. We hope everything else related to your visit was enjoyable and we look forward to hopeful future visits!
Business response:
Laura, We appreciate your feedback and are happy to hear that you had a great stay. We look forward to future visits.
Business response:
Gaston, Your feedback is appreciated! We are glad to have earned a 5 out of 5 score. We hope to have you as a return guest again soon!
Business response:
Salvatore, We appreciate your feedback and are glad to hear you had a great stay.
We had a great stay & had fun. Only wish room service was available late.
Business response:
Bobby, Your feedback is greatly appreciated! We are so glad you had a great visit with us and we hope you return again soon.
Business response:
Phoebe, We appreciate you sharing your positive experience of your stay at our resort with fellow guests. Our guests satisfaction is important to us and we are glad to have met your expectations. We hope you return again soon!
Business response:
Patrick,We truly appreciate your feedback and are thrilled to hear about your great stay. We appreciate you sharing your positive experience with fellow guests as our team works hard to ensure every guest is satisfied with our world class amenities and service! We hope to host you again soon.
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 13,199 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.