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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Larissa,We're glad to hear about your stay at our resort and are glad we were able to meet your expectations. Guest satisfaction is critical to our operations.
It was good. The neighbors were loud, and there were some stains on the pillows.
Business response:
Valerie, We appreciate your feedback. We will be sure to address your concerns regarding the pillows in your Hotel room. We hope you will stay at our resort again in the future.
Stay and play is the way to go
Business response:
Katie, We're thrilled to hear about your great stay and appreciate your recommendation to fellow guests about staying at our resort. We look forward to hopeful future visits.
Very convenient to stay for the night when visiting the casino
Business response:
Danielle, We appreciate your feedback and are glad to hear that our accommodations met your needs and was convenient to accessing the casino floor. We hope you visit us again soon.
Business response:
Blake, We're so glad to hear about the great stay you had with us. Our team always appreciates receiving positive feedback as it validates our daily efforts to ensure our guests are having the best possible experience while visiting our resort. We hope you return again soon!
Business response:
Andrew, We appreciate your feedback and are glad to hear you had a great stay!
Gamble, sleep and get your car charged Nice place to get your car charged and spend the night. The casino is clean and nice and very large.
Business response:
We appreciate your feedback and for staying at our resort- we are glad to hear that you found our EV charging stations to be convenient to you during your travels! We hope you will make plans to visit us again in the near future should your travels ever bring you back to the Finger Lakes region of New York.
Business response:
Eric, We appreciate your feedback and for staying at our resort! We hope you will make plans to visit us again in the near future!
Weekend getaway. Stay was wonderful. Portico restaurant was exceptional and overall a wonderful experience
Business response:
Rocco, We truly appreciate your feedback and we are thrilled to hear how you had a wonderful stay with us. Our team works hard to ensure every guest receives the best possible service when they come through our doors. We hope you will visit us again soon!
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 13,199 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.