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del Lago Resort & Casino

4.5

About this business

This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property. 

Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.513,200 reviews
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Tom's profile image
a year ago

Business response:

Tom, We appreciate your feedback and are glad to hear you had a great stay. We hope you return soon. 

Sharon's profile image
Sharon 
a year ago

Loved it! Amazing staff, super clean and comfortable. We will definitely be back. 

Business response:

Sharon,We appreciate your feedback and are thrilled to hear of the positive experience you had with all aspects of your stay. Our team is dedicated to providing exceptional guest service. 

Stephen's profile image
Stephen 
a year ago

Business response:

Stephen, We're glad to hear you had a great stay with us and we hope you return again soon. 

Cari's profile image
a year ago

Business response:

Cari, Your feedback is truly appreciated and we are thrilled to hear about your great experience. We hope you make plans to visit our resort again in the future. 

Joanne's profile image
Joanne 
a year ago

The lady at desk did not explain how to get our free play very well. We were first time visitors and no other casino does free play the way you do it. We finally asked another gambler and she helped us. The comedy show was fun. 

Business response:

Joanne, We appreciate you sharing feedback regarding your stay with us. While we are happy to hear you had an enjoyable visit, it is evident that we can do better. Your feedback will be shared with the team and used as a coaching tool so that we may improve for the future. 

Diane's profile image
a year ago

Business response:

Diane, We appreciate your feedback and are glad you had a great stay. We hope you return again soon. 

Toni's profile image
a year ago

Business response:

Toni, Your feedback is greatly appreciated and we are thrilled to hear you had a great stay. We hope you return in the future. 

David's profile image
a year ago

Long day It was amazing relaxing night a long day of driving my Work truck. 

Business response:

David,We appreciate your feedback and we are glad to hear you had a great visit to our resort. We hope you will stay with us again should work bring you back to the beautiful Finger Lakes region. 

Leigh's profile image
a year ago

One of the best Always a great experience and trip. One of our favorite places to go. 

Business response:

Leigh, We appreciate your feedback and continued loyalty to our resort. We hope you visit us again in the near future for more great experiences. 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.5 star rating with 13,200 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.