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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was friendly and accomodating & the rooms were nicer and cleaner than I had expected. I briefly visted the casino which was alos larger than i had expected.
Business response:
David, We are thrilled to hear about your great stay and that you found our team members to be friendly and accommodating. Our team works diligently to ensure every guest has a great stay and we hope you return again soon.
the rooms are great and very clean. but the restaurants are the worst. the cafe opens at 8:00am and that is to late and the food is not great. I don't recommend eating there.
Business response:
Gregory,We appreciate your honest feedback. While we are happy to hear about your great hotel stay, we apologize about any issues you may have experienced at any of the food and beverage outlets. We hope you return again in the future.
Nice room and overall property was pleasant
Business response:
Susan, We appreciate your feedback and are glad you enjoyed your stay. We hope you return soon.
Clean, well built, quiet rooms, comfy bed, nice linens, friendly desk staff and counter staff
Business response:
Geraldine,We appreciate your feedback and are glad you enjoyed all aspects of your visit with us. Guest satisfaction is paramount when it comes to our operations. We hope to have you return again soon.
Very easy and convenient property. Reasonable prices and friendly staff.
Business response:
Shannon,We are glad to have earned such a positive score, relative to many aspects of your stay. We try to position ourselves in the market to be the premiere choice while visiting or traveling through the beautiful Finger Lakes region of New York! We hope you return again soon!
My first visit. Was awesome
Business response:
Kevin, We are absolutely thrilled to hear that you had a great first visit with us; we hope there are many more planned for the future!
Business response:
Philip,Your feedback is greatly appreciated! We are thankful to have been able to provide such great service and accommodations worthy of a 10 out of 10 score.
Nice place Very nice room. Very comfortable matress
Business response:
Michael,We appreciate your feedback and we're glad you had a great stay!
Loved it
Business response:
Christina, We're glad you loved your visit with us; we truly enjoyed hosting you and hope you return again soon!
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 13,201 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.