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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our stay was awesome, we were only in town for a work meeting but we enjoyed the hotel amenities and the spa was amazing!
Business response:
Kristyn,Your feedback is greatly appreciated. We are glad you had a great time during your work trip and hope you make imminent plans to return for a leisure visit in the future!
Business response:
We appreciate your 8 out of 10 review and hope you plan to visit our resort again soon.
Business response:
Kolten, We appreciate your feedback and are glad you had an enjoyable visit. We hope you return again soon.
Business response:
Mark,We sincerely appreciate your feedback and apologize to hear you did not have the best possible visit to our resort. We understand the inconveniences our guests experienced during our systems outage on Thursday, October 12. I would like to ensure you that our team made the best of an extremely difficult situation and tried accommodating our guests in the best way possible. This was truly an anomaly and I hope you will consider giving us another opportunity in the future to better serve you so we may provide world class s... read more
Business response:
Brent, We sincerely appreciate you taking the time to share your feedback with us regarding your stay! It's important to us that our guests have a great visit to our resort. We hope you have future plans to return.
Business response:
Bernard, We appreciate you sharing your feedback with fellow travelers. Our team works hard to ensure our guests have the best possible experience while visiting our resort.
Hotel was great, check in was fast. Was there for a concert. Amazing venue... rooms was good, bathroom was clean. Had some dead flys stuck to the window curtain. But other then that great.
Business response:
Brandon,We appreciate your feedback and are glad you found many aspects of your stay to be enjoyable, but we apologize to hear about the fly issue and will ensure this is addressed appropriately. We hope you return again soon.
Excellent
Business response:
Annalyn, We sincerely appreciate your feedback and are thrilled to hear you had a great stay with us! We hope you return again soon.
Great Stay Great comfortable stay and the casino is nice.
Business response:
George A,We appreciate your feedback and we're pleased to hear you had a comfortable stay. We hope you return again soon!
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 12,980 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.