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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Jenna, We're glad you had a great stay! We hope you return to our resort in the near future.
Great stay! Beautiful and great atmosphere!
Business response:
Christina, We're always pleased to hear when our guests had a great stay. We are glad you found our resort to have a great atmosphere.
Excellent stay, very nice room and the hotel was very clean. My only complaint was the amount of air freshener in the lobby and restaurant area. It was so strong all the time. Anyone with sensitivity to strong smells would be in trouble. There's no need for that amount of air freshener especially since the building was non-smoking.
Business response:
Carol, We appreciate your feedback and apologize to hear about the overwhelming scent from our air freshener. We will address your concerns and hope you choose to return to our resort again soon!
Excellent, comfortable, and clean rooms! Very friendly staff, great service! Very reasonable priced and second time we have stayed here on our way home from Martha’s Vineyard. It’s our half way point and I am sure we will be staying here again.
Business response:
Linda, We appreciate your kind remarks and we are elated to hear that our team members provided courteous and friendly service. We are happy you find our resort to be a convenient stop along your route traveling home and look forward to future visits.
Staff was friendly, check in was quick
Business response:
Lakmal,We glad to hear you encountered friendly staff and had a quick and smooth check-in process.
Business response:
Debra,We appreciate your feedback.
Beautiful room . Comfortable, see real dining options. Casino.
Business response:
Milica,We sincerely appreciate your feedback and are thrilled to hear you had a comfortable stay and enjoyed our resort. We hope you return again soon.
our stay was very nice. The room was great clean and comfortable. Location was perfect for our visits to a couple of wineries
Business response:
Susan, We appreciate your feedback and we are glad you had a great stay and that you found your Hotel room to be clean and comfortable and that our resort is convenient to the wineries!
Business response:
Nicholas,We're thrilled to receive a 5 out of 5 score. Our team works hard to ensure every guests who comes through our doors feels welcomed and enjoys a clean, safe and comfortable environment. We truly hope you will visit our resort again soon!
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 12,980 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.