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del Lago Resort & Casino

4.5

About this business

This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property. 

Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.513,200 reviews
Select a rating
Jill's profile image
a year ago

Nice room, clean, no complaints. 

Business response:

Jill, We appreciate your 4 out of 5 score. While it looks like you had a nice stay, our team does strive for 5 out of 5 scores and we hope you will visit our resort again so we may provide an even better experience. 

Ofrona's profile image
Ofrona 
a year ago

Business response:

Ofrona, We appreciate your positive feedback! Ensuring we continue to uphold high levels of guest satisfaction is our top priority. We hope you return to our resort again soon! 

Monica's profile image
Monica 
a year ago

The only thing that would be niece is a cafe or resturant open 24 hrs for those who stay right onsite and go to the casino late night/ early morning 

Business response:

Monica, We appreciate your feedback and are glad to hear you had a great stay. We will share your feedback with our Food and Beverage team regarding the restaurant hours of operations. 

Wanda's profile image
a year ago

Business response:

Wanda, We appreciate your feedback and are glad to hear about your great stay! We hope you return again soon! 

Jose's profile image
a year ago

Overall everything was perfect ,from the begginning till the end of my time there 

Business response:

Jose, We're thrilled to hear you had a great stay and we look forward to future visits! 

Susy's profile image
a year ago

Business response:

Susy,We appreciate you taking the time to share feedback regarding your stay. While we appreciate your 8 out of 10 score, we strive to provide the highest quality service and accommodations possible. We'll continue to work diligently to achieve this. 

Thomas's profile image
Thomas 
a year ago

Business response:

Thomas, Your feedback is greatly appreciated. We're glad to hear you had a great stay and we hope you return again soon. 

Eudes's profile image
a year ago

Little couple escape! Beautiful getaway with my honey! The stay was amazing! Clean room. Soft bed and the amenities were excellent! Will definitely return. 

Business response:

Eudes,We appreciate your positive feedback. Our team works diligently to ensure every guest who walks through our doors has a memorable experience. We hope you will return to our resort again soon! 

charles's profile image
charles 
a year ago

Very nice room, clean , great casino, just wish they included breakfast. Very nice stay 

Business response:

Charles,We appreciate your feedback and we're glad you had a great stay. We hope you make plans to return again in the future. 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.5 star rating with 13,200 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.