Derby City Gaming and Hotel

Business response:

Dear Yeonggeun,Thank you so much for your wonderful ratings! We are thrilled to hear that you had such a fantastic experience during your stay at Derby City Gaming & Hotel. Ensuring our guests' happiness and satisfaction is always our goal, and we are delighted that you enjoyed our amenities and services. It's fantastic to know that you found everything to your liking. Providing a comfortable and enjoyable stay is what we strive for, and your kind words are truly appreciated by all of us here. We can't wait to welcome you ba... read more

Business response:

Dear Herbert,Thank you so much for your glowing review! We are thrilled to hear that you enjoyed your comfortable stay with us at Derby City Gaming & Hotel. Ensuring our guests' comfort and satisfaction is always our top priority, and we are delighted that we could meet your expectations. It's fantastic to know that you found our offerings and accommodations to your liking. We strive to create a relaxing and enjoyable environment for all our guests, and your feedback reaffirms that we are on the right track. We hope to have ... read more

Business response:

Dear Scott,Thank you so much for your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at Derby City Gaming & Hotel. Ensuring our guests' happiness and satisfaction is always our goal, and we are delighted that you enjoyed our amenities and services. It's fantastic to know that you found everything to your liking. Providing a comfortable and enjoyable stay is what we strive for, and your kind words are truly appreciated by all of us here. We can't wait to welcome you back fo... read more

Business response:

Dear Jodi,Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that we could make your unexpected stay with us a pleasant one, despite the circumstances of your flight cancellation.At Derby City Gaming & Hotel, we strive to provide a comfortable and welcoming environment for all our guests, and it's heartwarming to know that our efforts made a difference during your stay. Should your travels bring you back to Louisville, KY, we would be thrilled to welcome y... read more

Business response:

Dear Michael, thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your girls' getaway with us at Derby City Gaming & Hotel. It's fantastic to know that our accommodations met your expectations. We strive to create a welcoming and enjoyable environment for all our guests, and we're delighted that we could be a part of your special getaway. Your kind words mean a lot to us, and we look forward to welcoming you back for another unforgettable stay. 

Business response:

Dear Tamia,Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent stay with us at Derby City Gaming & Hotel. Providing our guests with a memorable experience is what we strive for, and we are delighted that we met your expectations.Your kind words about our comfortable accommodation and friendly staff mean a lot to us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Louisville, KY. If there's anyth... read more

Business response:

Dear Seth,Thank you for sharing your feedback with us! We are thrilled to learn that you had a positive experience during your stay at Derby City Gaming & Hotel. At Derby City Gaming & Hotel, we strive to provide each guest with a memorable and enjoyable stay, and it's rewarding to know that we succeeded during your visit. We look forward to welcoming you back for another wonderful stay in the future. If there's anything more we can do to make your next visit even better, please feel free to let us know. 

Business response:

Dear Renee,Thank you so much for your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at Derby City Gaming & Hotel. Ensuring our guests' happiness and satisfaction is always our goal, and we are delighted that you enjoyed our amenities and services.It's fantastic to know that you found everything to your liking. Providing a comfortable and enjoyable stay is what we strive for, and your kind words are truly appreciated by all of us here.We can't wait to welcome you back for ... read more

Business response:

Dear Marketta,Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a satisfactory stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We sincerely apologize if our age restriction policy caused any inconvenience during your recent stay. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the near future. Please don't hesitate to reach out if there is anything else we can assist you w... read more