Derby City Gaming and Hotel

Business response:

Hello Karen. Thank you so much for your glowing review! We are thrilled to hear that you enjoyed your comfortable stay with us at Derby City Gaming & Hotel. Ensuring our guests' comfort and satisfaction is always our top priority, and we are delighted that we could meet your expectations. It's fantastic to know that you found our accommodations to your liking. We strive to create a relaxing and enjoyable environment for all our guests, and your feedback reaffirms that we are on the right track. We hope to have the pleasure o... read more

Business response:

Dear Mary. Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent stay with us at Derby City Gaming & Hotel. Providing our guests with a memorable experience is what we strive for, and we are delighted that we met your expectations.Your kind words about our comfortable accommodation and friendly staff mean a lot to us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Louisville, KY. If there's anyth... read more

Business response:

Thank you so much for your valuable feedback! We are thrilled to hear that you enjoyed your comfortable stay with us at Derby City Gaming & Hotel. Ensuring our guests' comfort and satisfaction is always our top priority, and we are delighted that we could meet your expectations.It's fantastic to know that you found our accommodations to your liking. We strive to create a relaxing and enjoyable environment for all our guests, and your feedback reaffirms that we are on the right track.We hope to have the pleasure of welcoming ... read more

Business response:

Dear Lynda,Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a satisfactory stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review.We are always looking for ways to improve our guests' experiences, so if there are any specific aspects of your stay that you feel could have been better, please feel free to let us know. Your input helps us to continually enhance our services and facilities for future guests.We hope to hav... read more

Business response:

Hello Jeanette. Thank you for taking the time to provide your valuable feedback on your recent stay at Derby City Gaming & Hotel. We are glad to learn that you had an exceptional stay experience with us and we look forward to welcoming you again when travels bring you back to Louisville, KY. 

Business response:

Hello Jeffrey. Thank you for your valuable feedback. We are glad to learn that you had an exceptional stay experience and we look forward to hosting you again in near future. 

Business response:

Hello Michael. Thank you for taking the time to provide us your feedback on recent stay at Derby City Gaming & Hotel. Your compliments will be shared with our entire team and would serve as encouragement in delivering exceptional stay experiences. Please do visit us again when travels bring you back to Louisville, KY. 

Business response:

Hello Nailah! Thank you for the kind words and we are glad to learn that you had an exceptional stay with us. Your compliments will be shared with our entire team and would serve as encouragement in consistently delivering great stay experiences to our valued guests. Please do visit us again when travels bring you back to Louisville, KY. 

Business response:

Hello Brendan. We genuinely appreciate your valuable feedback on recent stay at Derby City Gaming & Hotel. We are glad to hear that you had an exceptional stay experience and we look forward to hosting you again.