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DeSitter Flooring
- Home Services
- La Grange, IL
About this business
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
Location details
1 N Kensington Ave, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 8:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Repeat customer. Saturday delivery was very important and Veronica of customer service made it happen -- thanks, Veronica. Good install team with Will and his assistant making sure everything was done right.
Business response:
J. - First, thank you for once again entrusting DeSitter with your flooring project! Second, we are very pleased to hear that both our customer service manager Veronica and our installation team dedicated themselves to being sure you were fully satisfied with your experience and the completion of the job. Katie B. - Client Services
We wanted to stay within a certain budget and Terry Maliska was our consultant and showed us several samples of good quality carpeting from which we were able to choose a favorite. We took a few samples home and were able to order larger samples to compare before we made our final choice. It all worked out well and we are very happy with our new carpet. This is our third time using DeSitter carpeting and have been pleased each time. Also, installation was done quickly and perfectly.
Business response:
Linda - At DeSitter, we understand that each customer situation is unique. We have customers that have different budgets, styles, design tastes, product preference, etc. and we make sure that we have a large enough variety that has something suitable for everyone. Thank you for once again choosing DeSitter and we hope to work with you again on future projects. Katie B. - Client Services
On time, professional, competitive from quote to install
Business response:
John - We know that there are many different flooring stores and big box stores to choose to purchase from but we also know that at DeSitter, we offer quality products, excellent craftsmanship and exceptional customer service. It is our hope that other individuals, such as yourself, give us a chance to show why they should choose us. Katie B. - Client Services
Several weeks ago I had two bedrooms carpeted by Desitter Flooring. They arrived on time and did an excellent job. The carpet is very high quality and I love the color. I would recommend Desitter Flooring to anyone who is looking for high quality carpeting!
Business response:
Janice - At DeSitter, we find it very important to provide quality products, quality installations and quality customer service all around! Thank you for allowing us to serve your flooring needs! Katie B. - Client Services
Paul @ the Glen Ellyn store did a great job showing us & my niece the best flooring options for my nieces condo. The delivery of materials was timely and being in Lincoln Park is always a challenge. Installation was great and the guys had to walk two blocks from where they parked to get to the condo for installation. Thanks for a job well done.
Business response:
Jack - Our sales associates, just like Paul, work very hard to help our customers make the best informed decisions regarding product for their home. While DeSitter has 3 locations in the suburbs, we do a lot of work in the city and are happy that we were able to be of service to you and your niece. Thank you for choosing us! Katie B. - Client Services
We had a flood in the basement of our house and DeSitter was at my house the very next day after I called for an estimate! They next day aired samples of carpet for me and with in 1 week I had my carpet replaced! The gentlemen that came were clean, neat and I had no scratches on any of my furniture that they had to move for me.
Business response:
Heather - First, we are so sorry to hear about the flood! We know there are often times that our customers have to shop for new flooring because of unfortunate events, such as the one you had to go through, and not just because they want to update their interior. It's our job to make the whole experience a little more pleasant and easy to deal with. We are so happy to hear that yours ended on a positive note! Katie B. - Client Services
Very helpful staff. Great selection.
Business response:
Kenna - There is so much to consider when choosing new flooring and that is why we are so fortunate in having such knowledgeable sales associates! They may the decision making much easier by guiding our customers with what works best for their homes. Katie B. - Client Services
Installers were very prompt and did a great job. Carpet looks very good and I am very pleased and would recommend DeSitter to friends and family
Business response:
Carla - Thank you for your willingness to recommend our company! We take great pride in building relationships by enhancing people's lives where they live, work and play! Katie B. - Client Services
I had a deadline to get my carpet installed. You installed it on time and quite beautifully. The two men, Tony and Alfredo ( or some name that started with an A) were wonderful. I have a curved staircase and they worked like crazy to install it perfectly! I am very, very happy with their work and how quickly I was able to get the carpet in... and it looks great. So very glad to have fresh new carpeting !
Business response:
Lynn - We are so happy when we receive great reviews such as the one you've shared as our employees work very hard to ensure a job well done! At DeSitter, we all work very closely together to help maintain a smooth process for our customers from their initial contact with us to the completion of their job and we are happy it worked wonderfully for you! Katie B. - Client Services
Frequently asked questions about DeSitter Flooring
How is DeSitter Flooring rated?
DeSitter Flooring has a 4.9 star rating with 1,329 reviews.
When is DeSitter Flooring open?
DeSitter Flooring is closed now. It will open tomorrow at 9:30 a.m.