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DeSitter Flooring
- Home Services
- La Grange, IL
About this business
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
Location details
1 N Kensington Ave, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 8:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Allan was very helpful in selecting the type of stair runner and arranging for it to be installed in time for our daughter's wedding. A little more assistance in selecting the color would have been appreciated.
Business response:
David - Congratulations to your daughter and your family! Our sales staff, just like Allan, are very knowledgeable in the products that we carry and are able to help you make the best choice for your home. We value your feedback and will speak with our staff about your concern with color selection. Thank you! Katie B. - Client Services
Everything was went smooth from order to installation!
Business response:
Jerilyn - We are very happy to hear as we work hard to make sure the process is as smooth and simple as possible for our customers. Katie B. - Client Services
love the carpet. the installers were timely and professional.
Business response:
Nancy - We are so happy to hear! In order to fully enjoy quality carpet, it must be accompanied by quality installation and that is exactly what our installers will give you! Katie B. - Client Services
Always a pleasure to work with such professional people. Second time we've used De Sitter for our wood flooring needs. Beautiful work.
Business response:
Nancy - Thank you for once again choosing DeSitter, we truly appreciate your business! At DeSitter, we are fortunate to have many exceptionally talented and experienced employees that may it a joy to work with them! This is what helps us have such a successful company. Katie B. - Client Services
Great experience!
Business response:
Jerilyn - We are so happy to welcome another satisfied customer to our family, thank you! Katie B. - Client Services
Our sales man Tim Kelliher was GREAT!! Answered all our questions about all the products and Installers where on time and cleaned up. Looks great
Business response:
Larry - Awesome to hear! Tim Kelliher and our other sales associates have such extensive knowledge in the products that we sell. Combine that with their experience and they really are the best individuals to help you make your selections for your home. Katie B. - Client Services
The installers were very professional and did a great job. The carpeting looks great .
Business response:
Pat - Not only is the quality of the carpeting you choose important, so is the actual installation! This is why at DeSitter, we have some of the most talented and expert installation crews. We are happy you're fully satisfied! Katie B. - Client Services
DeSitter did a wonderful job with the installation of our stair runner and 17x10 foot area rug. Everyone was professional, courteous and respectful of our new home remodel. The installers were on time and extremely tidy. I will use them in the future and would definitely recommend DeSitter for your flooring project.
Business response:
Wendy - Many people don't realize that DeSitter does more than just carpeting and hardwood so we are happy to hear that you used our other services too! DeSitter is a company that you can trust and that's partly what makes us the choice of many consumers for their flooring project. Thank you for your business! Katie B. - Client Services
We expected a smooth project with DeSitter, A 2-3 day project took over a week. DeSitter did resolve the issues, and we are very impressed with the response. There was a small problem with who to contact for follow-up. We spoke with several different people . A point person would have helped with the communication.
Business response:
Bob - I apologize that your expectations were not completely met and I hope that we were able to handle the issues that arose quickly and effectively. Thank you for bringing your concern about a point person to our attention, we greatly appreciate it. I will be sure to pass along the information and work with our team to develop a better plan for follow up. It's because of customers such as yourself that we are able to continue to improve to better serve our customers. Thank you again! Katie B. - Client Services
Frequently asked questions about DeSitter Flooring
How is DeSitter Flooring rated?
DeSitter Flooring has a 4.9 star rating with 1,380 reviews.
When is DeSitter Flooring open?
DeSitter Flooring is closed now. It will open at 9:30 a.m.