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DeSitter Flooring
- Home Services
- La Grange, IL
About this business
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
Location details
1 N Kensington Ave, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 8:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Tim was very knowledgeable about the carpets I was viewing and steered me away from those that might not be best for my needs. The installation process was smooth even though it was delayed a week.
Business response:
Laurie - My apologies for any delays you may have experienced. We try our very best to stick to the original schedule set up with a customer but unfortunately, there are times that the situation may be out of our hands and we cannot guarantee what was first mentioned. We will however, always make sure to keep in contact with you and keep you updated! Katie R. - Client Services
Everything went really well. They crew was really professional and keep us involved in what they were doing next and if it fit into our schedule. They cleaned up afterwards and my wife and I would highly recommend them to our friends.
Business response:
Edward - We are happy to hear! Our installation and delivery crews are all very professional and work on each of their jobs. They put forth their very best effort to finish each job and make sure to stay respectful to their surroundings when in a customer's home. Katie R. - Client Services
This was my second purchase from DeSitter. My salesman, Paul M., was extremely helpful. Asking all the right questions so he could explain the different carpets available to me that would fit my needs and my budget. The installers were very professional, courteous and right on time! Could not have been more pleased. Will definitely return to DeSitter for future flooring needs and would not hesitate recommending their services to my family and friends.
Business response:
Jan - Thank you very much for such kind words! Our sales associate, just as Paul demonstrated, are eager to work with their customers and truly focus on what is best for their home. We want you to be happy with your purchase for years to come and always to consider DeSitter for any other flooring needs you or your loved ones may have. Katie R. - Client Services
We just had new carpeting installed by DeSitter and it was very professional from the sales Person rightbupntonthe installation process. The carpeting was installed on our bedroom. They recommended the right kind of ' pet proof' product. I will definitely refer people to DeSitter in the future.
Business response:
Kristin - Our entire staff at DeSitter dedicates themselves to each order that we receive from a customer. We make sure to see it through to the very end and love to hear when a customer is fully satisfied. Thank you for sharing! Katie R. - Client Services
Excellent workmanship and friendly customer service.
Business response:
Karen - At DeSitter, we enjoy meeting new customers and developing business relationships with them that are hopefully designed to last for many years! Our installers and other craftsmen really are some of the best and this is clearly demonstrated through their hard work and instllations. Katie R. - Client Services
I really. Liked the customer service
Business response:
Pedro - Customer service is a crucial component when running a successful company. Your customers are your main priority and you need to be sure that they feel respected and helped at all times! Katie R. - Client Services
Great products and staff!
Business response:
Suzanne - Thank you! At DeSitter, we stand behind our products and our staff 100% and are glad that you enjoyed your experience! Katie R. - Client Services
The gentlemen were polite and knowledgeable. They cleaned up after they were finished and even vacuumed the hall and the elevator in my condo building. I have been a customer since 1970 and will continue to see Allan as long as I am buying carpets.
Business response:
Anne - Wow! Thank you for being such a loyal customer! Our DeSitter staff stays dedicated to each job and puts in their greatest effort to help the customer achieve complete satisfaction. Thank you for allowing us to continue doing this for you. Katie R. - Client Services
AWSOME
Business response:
Sue - We truly love to hear when our customers are fully satisfied with their choice of DeSitter and their experience! Katie R. - Client Services
Frequently asked questions about DeSitter Flooring
How is DeSitter Flooring rated?
DeSitter Flooring has a 4.9 star rating with 1,329 reviews.
When is DeSitter Flooring open?
DeSitter Flooring is closed now. It will open tomorrow at 9:30 a.m.