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DeSitter Flooring
- Home Services
- La Grange, IL
About this business
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
Location details
1 N Kensington Ave, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 8:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Friendly staff, proficient and very customer-oriented.
Business response:
Wanda - You gave us the golden trio of compliments and have us smiling ear to ear! We strive for professionalism while still being friendly. We always want customers to walk in and feel like they are visiting old friends again. We are elated to hear that you got a chance to experience that with DeSitter again. Thank you for you patronage! Veronica R. - Customer Service
Very professional staff and great service, I would recommended them and use them for any future needs I have.
Business response:
Beth - The best advertisement an business can ask for is word of mouth. And we are so happy that you would give us a recommendation. We would like to inform you that DeSitter has a referral program. We understand that there are many places that you can purchase flooring from, so when we get someone in that informs us they were referred to us we love to honor and thank the customer that helped us. Thank you so much for choosing DeSitter. We look forward to assisting in the future for all your flooring needs. Veronica R. - Cus... read more
Easy purchase and install. Tim simplified the process and explained the carpet choices. Will use again.
Business response:
Bonnie - Tim is truly an amazing sales person. We are so happy he is with us on our team and that he was able to assist you with all your flooring needs. We know there are many options out there for you to chose from and we are truly happy you choose DeSitter as your flooring provider. When you are ready to work on your next flooring project please let us know. We would love to work with you again. Thank you! Veronica R. - Customer Service
Part one of our complete home reflooring and kitchen remodel was to have our basement re-carpeted. Victor and his crew did a wonderful job - came on time, installed beautifully and cleaned up afterward. We're now looking forward to part two of our carpet project.
Business response:
Julie - We here at DeSitter pride ourselves on working with amazing professionals from the amazing sales team to our outstanding installers. They truly live and show the DeSitter pride and name. We are so happy that Victor was able to include your family in the name of our values. Thank you for considering us when it came to a major project in your home! We truly look forward to continue to work with you. Veronica R. - Customer Service
The company is incredibly responsive, without being overbearing. Also, there are so many carpet choices that it's hard to know what's right - wool? no wool? what looks like wool but is poly etc. etc. and that's even before you start to choose color. DeSitter worked with me for a long time in different sections of the basement to decide which color was right and offered expertise that I had not considered. Very fair prices and follow up after - installation was on time, confirmed the day before, and efficient - the guys wo... read more
Business response:
Connie - Wow! I have to say you have us smiling ear to ear. We work very hard to continue our education when it comes to flooring of any type. It's how we know we are always informed of the latest and greatest designs and material coming to the market. And we work hard to make sure that every customer is purchasing the best option for their homes and their families. We make sure to meet your need. We are elated to hear that this was your experience and hope that you will consider DeSitter in any future projects. Thank you ki... read more
The quality and cost for your carpeting is what has impressed me, and makes coming back for additional needs easy.
Business response:
Brad - We are truly elated to hear that we have impressed you. From start to finish it is always our goal to make a lasting impression on everyone that walks through our doors. Thank you kindly for your continued support with DeSitter. Veronica R. - Customer Service
Installers showed up on time and did a great job installing basement and stairs carpeting. We have had Desitter do wood floor refinishing, tile installation, carpeting our entire second floor (SilkStrand) and now the basement and we have been very pleased with all. And they NEVER left a mess! Thanks again to Tim!
Business response:
Gary - We here at DeSitter cannot thank you enough for your continued business. At DeSitter we love to work with professionals in all facets of our business. And it sounds like that was exactly what you experienced. Something we are elated to hear. Thank you for being one of our amazing customers. Veronica R. - Customer Service
Very professional. There was a mistake though. The owners (DeSitter) called me. We took pictures. It was all worked out quickly, creatively, and to my satisfaction. They all acted promptly.
Business response:
Dan - With being in business since 1920, at DeSitter, we know that not every job or order will go completely smooth. However, we do know that a successful and trustworthy business will take care of any mistakes, issues, etc. and work directly with the customer to remedy the wrong. It is our hope that through our hard work, we are able to finish the installation/job and leave the customer feeling satisfied and well taken care of. Thank you! Katie R. - Client Services
We had the upstairs space and stairs to the basement done last week. I was amazed at how quickly they did the work, in and out in one day!, and how neat and professional the team was,. They did an amazing job and I now love walking barefoot on the new rugs.
Business response:
Jo-El - It truly is an amazing feeling to walk on new carpeting and area rugs and be able to look around at a finished installation with the feeling of complete satisfaction and comfort! This is what our hope is for each client that we complete a project for and are excited you felt the same way! Katie R. - Client Services
Frequently asked questions about DeSitter Flooring
How is DeSitter Flooring rated?
DeSitter Flooring has a 4.9 star rating with 1,329 reviews.
When is DeSitter Flooring open?
DeSitter Flooring is closed now. It will open tomorrow at 9:30 a.m.