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DeSitter Flooring
- Home Services
- La Grange, IL
About this business
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
Location details
1 N Kensington Ave, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 8:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have a home office that really needed re-carpeting. The area under my desk chair was completely worn down, and the new chair and chair mat needed a better base. However, I was dreading calling a carpeting company because the room was packed with large furniture/internet connection/etc., and re-carpeting seemed like an insurmountable task. I called DeSitter because they'd done such a good job with my home's other flooring in the past. I was not disappointed. In my initial contact Allan assured me that the DeSitter crew wou... read more
Business response:
Greg - Thank you for entrusting DeSitter once again to complete your flooring project! Our entire staff is composed of very hard working, dedicated individuals and we can assure our customers that we will do our very best with your project at every level of our company. We are extremely pleased that we have completed your project to your highest satisfaction! Katie R. - Client Services
The installers came right on time. They cleared a space to cut the carpeting by moving a few pieces of furniture and worked quickly and efficiently. They did a great job, and cleaned everything up perfectly! All my furniture was put back in place. They were very professional and exacting in their work! Thank-you!!
Business response:
Deb - While this is exactly what we expect to hear regarding a customer's installation, we love to get the reassurance that a customer was fully satisfied with the level of professionalism from our installation crews. Our craftsmen have many years of experience and are truly talented in their field of work. Katie R. - Client Services
Installers were great. They cleaned up everything,I didn't have to vacuum all the scraps.
Business response:
Ruth - Our installation crews are true professionals and know the importance of treating the homes of our customers with absolute respect. This means they will be sure to clean up their mess, keep you informed of their progress and be very careful with your home's furniture, furnishings, etc. Katie R. - Client Services
From sales to install, everyone was polite and courteous. The install crew showed up on time and went above and beyond expectations! DeSitter is extremely professional to work with and offers competitive pricing.
Business response:
Brandie - At DeSitter, we have built many strong relationships with designers, architects and other industry partners. We are very happy to include Ember & Brune as part of that list! We know how important each and every job is and we love to know that the hard work of our staff members has been recognized. We look forward to continue working with you and your clients. Katie R. - Client Services
From sales to installation was a great experience!
Business response:
Alicia - This is exactly what we like to hear! It is our goal to have each and every one of our customers as satisfied as you! Katie R. - Client Services
DeSitter worked hard to fit in the install of a very last minute order during the holidays. The installers showed up on time, the guys were neat and they also agreed to install left over carpet in a closet that wasn't on the original order. Couldn't be happier! A great experience.
Business response:
Sally - Unfortunately, DeSitter cannot always guarantee a last minute installation date for a customer but we absolutely try our best to accommodate our customer and their needs. In instances like this, it worked out! We are thrilled to hear that you had such an enjoyable experience. Katie R. - Client Services
Paul was very knowledgeable and did an excellent job of helping us. Delivery and installation was superb and right on time!
Business response:
Kathy & Phil - Paul, and our other sales associates at each of our locations, are all very knowledgeable about and experienced in working with the products that we carry and the services we offer. Our delivery and installation crews are all very talented and are sure to complete all jobs wonderfully. Katie R. - Client Services
Carpet was exactly as expected and the installers did a great job in a difficult room. Stayed late to make sure it was done before Christmas. Love the finished room.
Business response:
Laura - Not every room is an easy installation and at DeSitter, we have some of the most talented craftsmen in the industry that handle our installations. They truly are experts at what they do and leave our customers feeling very satisfied with the overall completed look. Katie R. - Client Services
we have been a Desitter customer for years and they have never failed to meet or exceed our expectations.
Business response:
Thomas - Thank you for once again choosing DeSitter! DeSitter is very lucky to have so many customers that become repeat customers and we thank you for your loyalty! Katie R. - Client Services
Frequently asked questions about DeSitter Flooring
How is DeSitter Flooring rated?
DeSitter Flooring has a 4.9 star rating with 1,329 reviews.
When is DeSitter Flooring open?
DeSitter Flooring is closed now. It will open tomorrow at 9:30 a.m.