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DeSitter Flooring
- Home Services
- La Grange, IL
About this business
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
Location details
1 N Kensington Ave, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 8:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have purchased rugs from DeSitter Flooring in the past and have always been satisfied with customer relations, the price, home visits to observe the place I chose to put the rug and what the appropriate color & weave might be (a second opinion is always revealing as to the flaws that might be evident in my lack of interior decorating expertise), the personal attention I receive from the salesperson, and the timeliness in delivery of the final product. A home is meant to be comfortable, both to the eye and the sole of one's... read more
Business response:
Jonathan - We are so pleased to hear that you have once again had a delightful experience with us and while we didn't doubt that you would, it is simply nice to hear each time a customer is satisfied! You are absolutely right, a home is to be all about comfort! We thank you for allowing us to offer our expert advice and work one on one with you to find what fits your exact needs. Katie R. - Client Services
Very efficient and organized! Careful detail to making sure no seams...and all laid perfectly!
Business response:
Mary - At DeSitter, we know how important the look of your flooring is and that is why we have true master craftsmen completing our installations for our customers! Our entire process is designed to be sure that our customers are fully satisfied from start to finish. Katie R. - Client Services
We had new carpeting put in our guest room. The installers did a great job and were very professional.
Business response:
Howard - DeSitter offers professional installation for carpeting, hardwood, tile and more! We have experts that can handle just about any type of job and will leave you very satisfied with the completion of the install. Thank you! Katie R. - Client Services
Very good customer service, great selection, and the crew that did the installation was fantastic.
Business response:
Rich - At DeSitter, it is our main priority to ensure that our customer's receive top quality products, excellent installation services and the very best customer service. Thank you for giving us the opportunity to serve you! Katie R. - Client Services
I recently replaced the carpet in almost all of my home. DeSitter sent two crews so it could get done in a day. The installers were respectful, courteous and worked very hard.
Business response:
Kendall - DeSitter is equipped to handle all job sizes and our staff members work closely together to be sure it's a smooth and easy process for our customers. Thank you for trusting DeSitter for all of your needs! Our installation teams are some of the very best and this is very apparent when the end results are seen. Katie R. - Client Services
Excellent service and great flexibility with allowing us to borrow samples. The delivery team members were efficient and skilled.
Business response:
Donna - Many people do not realize how difficult choosing the right product can be without the use of samples. DeSitter completely understands that having samples to take home and try out is what can really help an individual choose what is best for them. Each of our showrooms are stocked with many samples and we can also order what we do not have readily available. Katie R. - Client Services
Beginning to end, it was a great experience. Salesman was friendly & knowledgeable. The installers were efficient & polite. I loved that the installation could be split into two different days!
Business response:
Gale - At DeSitter, we know that our customers often have busy lives and we try our very best to accommodate their schedules when setting up installations and deliveries. DeSitter really is the best choice when looking for flooring materials and services and we are happy to see your experience proved that! Katie R. - Client Services
The salesman was wonderful and did a great job at getting quickly the carpet I wanted. He was very helpful in selecting carpet.
Business response:
Frances - Our sales staff works very closely with our customers to determine exactly what product is best for your home. They help narrow down your choices, take out samples and look at all options before assisting you with the final decision. This is to ensure that you choose what you love! Katie R. - Client Services
The customer service at DeSitter was awesome and everything from the order to install was timely and smooth. The carpet looks beautiful!
Business response:
Jennifer - At DeSitter, our customers are very important to us and we truly believe in providing exceptional customer service! We are very happy to hear that we've gained another happily satisfied customer and welcome you to our DeSitter family! Katie R. - Client Services
Frequently asked questions about DeSitter Flooring
How is DeSitter Flooring rated?
DeSitter Flooring has a 4.9 star rating with 1,329 reviews.
When is DeSitter Flooring open?
DeSitter Flooring is closed now. It will open tomorrow at 9:30 a.m.