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DeSitter Flooring

4.9
  • Home Services
  • La Grange, IL

About this business

Home ServicesCarpetingFlooringTiling

DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs. 

Location details

1 N Kensington Ave, La Grange, IL, 60525, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 8:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 8:00 p.m.
Fri9:30 a.m. to 5:30 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.91,329 reviews
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FRANK P.'s profile image
7 years ago

IT WAS GREAT ,VERY HAPPY 

Business response:

Frank - We are thrilled to know that we've gained another satisfied customer and look forward to working with you for years to come! Katie R. - Client Services  

julie t.'s profile image
7 years ago

quick, clean and professional installation 

Business response:

Julie - DeSitter has some of the most talented and experienced installation crews around and this is what makes our finished installations some of the most beautiful jobs we've seen! Katie R. - Client Services  

Jim B.'s profile image
7 years ago

Our sales person listened to what we wanted and provided a range of options to suit our needs based on the budget we set aside. The installation was performed on schedule and the installers were very careful with the movement of furniture. They were courteous and efficient and did a great job installing the carpet, cleaning up and replacing the furniture. When they left it appeared as if they had never been there. We appreciated the follow-up from both the office and sales person to make sure we were satisfied (which we are)... read more

Business response:

Jim - Our sales associates are very knowledgeable when it comes to our products and make sure they listen to exactly what it is that you're looking for. This helps them decide what is best to recommend to you and help you choose the perfect product. Our installation crews are very professional and treat your home as if it were their own! We follow up on every purchase and installation with our company to be sure each customer is fully satisfied. Thank you! Katie R. - Client Services  

Leslie C.'s profile image
7 years ago

The area rug is perfect. We love the color and feel of it. I asked if I could pick it up at the warehouse a day before the original delivery date and I received a call back that they would deliver the rug a day early! What a wonderful surprise. I would highly recommend DeSitter to anyone 

Business response:

Leslie - While we are not always able to switch deliveries/installations around as we were fortunate enough to be able to do in this case, we always try our best at DeSitter to accommodate our customers and their busy schedules. We love to hear that you are as happy with your purchase as can be and hope you continue to enjoy. Katie R. - Client Services  

Mimi a.'s profile image
7 years ago

My experience was a great one from the beginning to the end. I will highly recommend this company and will use them in the future! 

Business response:

Mimi - At DeSitter, we make sure that our customers are well taken care of from the first point of contact, whether it be on the phone or in our showroom, until their purchase and/or installation is complete! We look forward to working on future projects with you! Katie R. - Client Services  

Patti K.'s profile image
7 years ago

The carpet installers had to move out a wine fridge to install the carpet under and behind it. They were careful and courteous, even though the fridge wouldn't come out as far as hoped because of an outlet that was unreachable. The carpet is even prettier than expected! Thanks also to Terry, who had great advice. 

Business response:

Patti - Some of the installations that we work on have some tricky aspects to it but our craftsmen have the knowledge and experience needed in order to get them done correctly and professionally. Terry, like our other sales associates, are great for design advice and knowledge concerning products. Katie R. - Client Services  

vanessa m.'s profile image
8 years ago

I have always had a positive experience with DeSitter Flooring. I have been a customer for 16 years. carpets, tile, etc 

Business response:

Vanessa - While the DeSitter name is often easily recognized as being a great company for carpeting, many people do not realize that we do so much more! DeSitter has many different products, such as carpet, tile, hardwood, lvt and much more. We thank you for your continued loyalty and are happy to hear that you've used our services for more than just carpeting and have been happy each time! Thank you! Katie R. - Client Services  

Jane K.'s profile image
8 years ago

DeSitter carpeting helped us again with carpeting a walk-in closet at our home. They had a remnant very much like our bedroom carpet; the pricing with removal of old carpet installation of the new was competitive; and their installers were not only on time, but a few minutes early. They did an excellent job on top of the Capet install they did for us last Fall. We highly recommend DeSitter Carpet. 

Business response:

Jane - Thank you for allowing DeSitter Flooring to be your choice for all your flooring needs! We greatly appreciate your business and take great pride in knowing that we've left you satisfied with both purchases and eager to use our services again! Katie R. - Client Services 

Shirley Y.'s profile image
8 years ago

Start to finish was a good experience. I have nothing to compare to since every carpet I've purchased has come from DeSitter! The installation was done beautifully. 

Business response:

Shirley - Thank you for your continued business! We appreciate you coming to DeSitter for all of your flooring needs and it's our hope to maintain your trust and our relationship with you! Katie R. - Client Services  

Frequently asked questions about DeSitter Flooring

How is DeSitter Flooring rated?

DeSitter Flooring has a 4.9 star rating with 1,329 reviews. 

When is DeSitter Flooring open?

DeSitter Flooring is closed now. It will open tomorrow at 9:30 a.m.