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Weekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We had a flood in the basement of our house and DeSitter was at my house the very next day after I called for an estimate! They next day aired samples of carpet for me and with in 1 week I had my carpet replaced! The gentlemen that came were clean, neat and I had no scratches on any of my furniture that they had to move for me.
Business response:
Heather - First, we are so sorry to hear about the flood! We know there are often times that our customers have to shop for new flooring because of unfortunate events, such as the one you had to go through, and not just because they want to update their interior. It's our job to make the whole experience a little more pleasant and easy to deal with. We are so happy to hear that yours ended on a positive note! Katie B. - Client Services
Very helpful staff. Great selection.
Business response:
Kenna - There is so much to consider when choosing new flooring and that is why we are so fortunate in having such knowledgeable sales associates! They may the decision making much easier by guiding our customers with what works best for their homes. Katie B. - Client Services
Installers were very prompt and did a great job. Carpet looks very good and I am very pleased and would recommend DeSitter to friends and family
Business response:
Carla - Thank you for your willingness to recommend our company! We take great pride in building relationships by enhancing people's lives where they live, work and play! Katie B. - Client Services
I had a deadline to get my carpet installed. You installed it on time and quite beautifully. The two men, Tony and Alfredo ( or some name that started with an A) were wonderful. I have a curved staircase and they worked like crazy to install it perfectly! I am very, very happy with their work and how quickly I was able to get the carpet in... and it looks great. So very glad to have fresh new carpeting !
Business response:
Lynn - We are so happy when we receive great reviews such as the one you've shared as our employees work very hard to ensure a job well done! At DeSitter, we all work very closely together to help maintain a smooth process for our customers from their initial contact with us to the completion of their job and we are happy it worked wonderfully for you! Katie B. - Client Services
The carpet is amazing and the service was exceptional. Great installation, no chuncks in trim or walls, very clean and took carpet away for free.
Business response:
Erin - At DeSitter, we have some of the very best installers around! They are experts at what they do and make sure to treat the customer's homes with respect and exceptional care, just as they would their own. We're very happy to hear such a great review! Katie B. - Client Services
Worked with Karen in Lagrange. She was really helpful in choosing a carpet for my basement remodel. Carpet has not yet been installed, so cannot comment on that.
Business response:
Nancy - Karen and our other sales associates are so talented with helping our customers choose the perfect products to go with their home's design. Thank you for allowing us to help you! Katie B. - Client Services
We have been long time customers with DeSitter flooring. Allan Beuke could not have been more helpful to us in choosing new carpet for two areas in our house. He was informative and patient in our selection of the carpeting. The installation was perfect. We are very pleased with the final product.
Business response:
Tom & Barbara - Thank you for continued support of DeSitter! Allan has been employed with us for over 30 years and his experience and knowledge within our industry is incredible. We are thrilled you are once again fully satisfied. Katie B. - Client Services
We needed nice and reasonably priced carpet to update our home to sell. Our representative was knowledgeable and Desitters had a package for our needs. After shopping other places, I knew I could not beat the price. Installation was fast and neat.
Business response:
Clara - At DeSitter, we are confident that our customers will make a great choice when choosing our services because of our quality products, competitive pricing and exceptional customer service! We are thankful to have you as a customer. Katie B. - Client Services
The sales experience was good but what we were impressed with was the quality of the workmanship. The workers were careful and quick. they did a large job in 1 day and left the house very neat.
Business response:
Elaine - At DeSitter, we know how important it is to have dedicated and talented installation crews to perform the jobs for our customers. We are grateful to have many wonderful expert crews and know they will have each job looking amazing at the completion of their work. We are so happy you chose DeSitter. Katie B. - Client Services
Desitter Flooring has a 4.9 star rating with 1,475 reviews.
Desitter Flooring is closed now. It will open tomorrow at 9:00 a.m.