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Desitter Flooring

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.91,460 reviews
    Select a rating
    David & Penny M.'s profile image
    David & Penny M. 
    7 years ago

    After delaying for some time and hearing that guests were coming soon, we decided to replace old carpeting & took some quick measurements before going to DeSitter in La Grange on April 14, 2017. At the office, we met with Allan Beuke who understood our project immediately & showed us several options, along with a recommendation & ballpark costs, all within a few minutes. We took some samples home, made our decision and returned to the showroom to inform Allan of our decision. Allan came to our home the next morning, April... read more

    Business response:

    David & Penny - Your personal experience with DeSitter is exactly what we strive to provide for each and every one of our customers. We are so happy that you chose DeSitter and it is our hope that you will one day again choose our services. Thank you so much! Katie B. - Client Services  

    Leland A.'s profile image
    7 years ago

    A representative from DeSitter directed us in the store for exactly the carpet we were looking for. She came to our home within a couple of days to measure for the carpet and gave us an accurate estimation of cost. Workers showed up on time two install the carpet and did it expertly and efficiently. We would recommend them highly. 

    Business response:

    Leland - So great to hear of your satisfaction with our company! We trust that our employees will provide the best service possible and it seems they did just that! Thank you for your recommendations, we greatly appreciate it. Katie B. - Client Services  

    Patti W.'s profile image
    7 years ago

    DeSitter's prices were comparable to big box stores, but with far better customer service. We would definitely recommend DeSitter to our friends. 

    Business response:

    Patti - At DeSitter, we know that it's not only quality products that our customers are looking for but also quality service! The DeSitter team works very hard to provide some of the best customer service available! Thank you! Katie B. - Client Services  

    Terri's profile image
    7 years ago

    Quality carpet, good customer service, installed properly. Nice job. 

    Business response:

    Terri - Terrific! This is exactly what we want to hear from all of our customers! We work hard so that our customers have a great experience. Katie B. - Client Services  

    Cathy P.'s profile image
    7 years ago

    Great installers. Everything turned out perfect. Nice quality carpet. 

    Business response:

    Cathy - Our installation crews are very skilled and talented in their line of work. DeSitter is very proud to have such great craftsmen! We are thrilled that you are so happy with the results. Katie B. - Client Services  

    Pam's profile image
    7 years ago

    The installers did an exceptional job! The carpeting looks great. 

    Business response:

    Pam - Installing new carpeting in a home is such a fun thing to do! It can really change the mood when walking in a room with a new and fresh look. We are happy to hear that you are enjoying your new carpeting! Katie B. - Client Services  

    Joan l.'s profile image
    7 years ago

    Not only exceptional service, but the whole project was accomplished in a very professional and timely manner. Could not have been happier. 

    Business response:

    Joan - While DeSitter does not claim to be the best flooring company available, we can assure you that we will provide the best products and service to each of our customers! We thank you for choosing us. Katie B. - Client Services  

    Rick A.'s profile image
    7 years ago

    We ordered new carpeting for our stairs and upstairs hallway, and it was fantastic! The salesperson was very helpful and efficient, and the installers were right on time, cleaned up after they were done, and truly did a beautiful job! 

    Business response:

    Rick - This is what makes our job so fulfilling! We love to hear when our customers are satisfied and strive to make sure that each and every one is! Thank you! Katie B. - Client Services  

    Carol S.'s profile image
    7 years ago

    The gentlemen were on time, explained why the carpeting stretched and proceeded to fix the problem . Very kind. 

    Business response:

    Carol - At DeSitter, we want to make sure our customers are given in-depth knowledge as to what may cause an issue they are experiencing. We also work very hard to fix any problems that we can! Katie B. - Client Services  

    Frequently asked questions about Desitter Flooring

    How is Desitter Flooring rated?

    Desitter Flooring has a 4.9 star rating with 1,460 reviews. 

    When is Desitter Flooring open?

    Desitter Flooring is closed now. It will open at 9:00 a.m.