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Desitter Flooring

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.91,460 reviews
    Select a rating
    Charlene I.'s profile image
    7 years ago

    This is my second time dealing with DeSitter flooring and I couldn't be happier. I appreciated Paul's tireless work helping me find just the right carpet at the right price. The crew came this morning and installed the carpet in record time with accommodation to some of my extra requests as they were replacing the furniture back in the room. I will certainly shop at DeSitter any time I need carpet or other flooring. Thanks so much all of your staff. 

    Business response:

    Charlene - Well, I am most definitely going to make sure that our staff gets a chance to read this amazing comment. I cannot say enough about our DeSitter team. From the moment you walk into the store to the moment our installers leave we ensure that you will experience nothing but the best from us. It's simply the DeSitter way. So we thank you for seeing it and most importantly letting us know we did our job. Thank you for your kind words. Veronica R. - Customer Service 

    Nancy & John K.'s profile image
    Nancy & John K. 
    7 years ago

    Couldn't be happier.... We worked with Karen at the showroom located in LaGrange, who worked tirelessly in helping us pick the perfect carpet for our staircase runner. The installation team was polite, efficient, and clean, and did a great job. We will definitely go back to DeSitter in the future! 

    Business response:

    Nancy & John - We do have an amazing sales team. They never give up till our customers are 100% happy with their purchase. You do not just purchase flooring for your home, you get a companion to assist you along the journey. It is an amazing experience. And we are so elated to hear that you would consider us for any future projects you may have. That alone tells us that we are on the right track. Thank you kindly for your amazing kind words. Veronica R. - Customer Service 

    Werner P.'s profile image
    7 years ago

    The crew came on time, was neat and professional. The crew chief repaired a spot on the adjacent carpet damaged by a dog; the repair was seamless. All moved furniture was returned to its original location in good shape. 

    Business response:

    Werner - That is one amazing thing about DeSitter, we work with the best people from the Show rooms to the installers. Your experience is going to be so great from start to finish, at least that's our goal with every customer. So to hear you had that experience assures us that we are doing our jobs to the best of our ability. Thank you for choosing DeSitter. We hope you will consider us for future projects. Thank you kindly! Veronica R. - Customer Service 

    Jen J.'s profile image
    7 years ago

    DeSitter did a great job with our stair runner installation. Large selection of flooring & knowledgable staff made the process easy. Installation was prompt. 

    Business response:

    Jen - Thank you for you kind words! We truly love to hear when someone is enjoying their purchase. And were glad to see the installers were on time and professional. We truly have an amazing team from show room to installation. Please keep us in mind for any future projects. Thank you again for your kind words. Veronica R. - Customer Service 

    Lee P.'s profile image
    7 years ago

    Your new showroom is fantastic. The selection of carpet and tile is outstanding. It was nice not to have to go downtown Chicago to see so many choices. We are very happy with the many purchases we have made from DeSitter over the years. Paul in the Glen Ellyn showroom is my 'go-to' for excellent advice. 

    Business response:

    Lee - Thank you! It is a beautiful show room. We worked very hard to bring everything we represent from the material we offer to the Core Values we have as a company to our new showroom. I am happy it comes across to our amazing customers. Its a great feeling to have a 'go-to' guy. The trust you have in them is never failing. Paul is a great guy to put that trust in. I hope you will continue to come back to us and let us have the privilege of continuing our partnership. Thank you for choosing DeSitter once again! Veronica R.... read more

    Tom and Vicki H.'s profile image
    Tom and Vicki H. 
    7 years ago

    The Showroom in Glen Ellyn is wonderful. Our representative was excellent and knowledgeable and was able to find a perfect solution for us. The installation was timely and fit our schedule easily. The install team arrived promptly and were very efficient. The install was excellent as well. Our overall experience was way above normal expectations and as a result, we are bringing forward an additional project or two. 

    Business response:

    Tom & Vicki - Wow! This is one of the best compliments we could ever receive! You most definitely have us blushing and smiling from ear to ear. Isn't it the most amazing feeling when get get surprised by a company from start to finish because the experience you had was more than you could ask for? We strive to make that everyone's experience. And we are elated that you were able to get that experience and have confidence you will continue to receive that experience as you continue to be our customer. We thank you for choosin... read more

    Larry & Annemarie F.'s profile image
    Larry & Annemarie F. 
    7 years ago

    Tim O'Brien and the installation team did a great job! We highly recommend DeSitter Flooring. 

    Business response:

    Larry & Annemarie - Tim is a true asset to our sales force. He brings such amazing experience and knowledge. We appreciate him so much. So suffice to say we are thrilled he was able to give a top notch experience. We truly hope you will consider DeSitter Flooring in any future project you may have. Thank you kindly, for the great compliments! Veronica R. - Customer Service 

    Betty B.'s profile image
    7 years ago

    Karen made the process easy-peasy. Installation was timely, professional and a very positive experience. 

    John M.'s profile image
    7 years ago

    DeSitter was recommended by my interior designer, who opts for the best. 

    Business response:

    John - We always like to look at ourselves as the best and we are glad we get that validated. Thank you for your kind words. We hope that you will be willing to think of us on any future projects you may have. Veronica R. - Customer Service 

    Frequently asked questions about Desitter Flooring

    How is Desitter Flooring rated?

    Desitter Flooring has a 4.9 star rating with 1,460 reviews. 

    When is Desitter Flooring open?

    Desitter Flooring is open now. It will close at 6:00 p.m.