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Desitter Flooring
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tim O'Brien and the installation team did a great job! We highly recommend DeSitter Flooring.
Business response:
Larry & Annemarie - Tim is a true asset to our sales force. He brings such amazing experience and knowledge. We appreciate him so much. So suffice to say we are thrilled he was able to give a top notch experience. We truly hope you will consider DeSitter Flooring in any future project you may have. Thank you kindly, for the great compliments! Veronica R. - Customer Service
Karen made the process easy-peasy. Installation was timely, professional and a very positive experience.
DeSitter was recommended by my interior designer, who opts for the best.
Business response:
John - We always like to look at ourselves as the best and we are glad we get that validated. Thank you for your kind words. We hope that you will be willing to think of us on any future projects you may have. Veronica R. - Customer Service
The carpeting is really beautiful, and the installation is flawless. The installers were timely, courteous, and cleaned up after themselves. What more can you ask for?
Business response:
Mary Ellen - We couldn't ask for anything more. Your words about us were so perfect. Thank you kindly for speaking so highly of us. We truly enjoyed working with you as well. In a consumer world there are always so many options out there to work with big box stores for your flooring needs however we are eternally thankful for your choice in us! Please remember us for any future projects. Veronica R. - Customer Service.
We had a great experience with DeSitter in Glen Ellyn. I knew what I was looking for and Paul was able to pull samples immediately, they were perfect! The installation crew was great and vacuumed everything when they were cleaning up. I would highly recommend them as well as Paul!
Business response:
Michelle - Paul is quite the amazing gentleman. He has been with us for so long and his knowledge is immense. I am so happy to hear that once again he was able to assist a customer to the best of his ability. And even more happy that you continued to have such a great success with us through our installers. We hope that you would consider us again for any future flooring needs. Thank you kindly for your great patronage. Veronica R. - Customer Service.
Salesperson (Karen) was extremely knowledgeable and helpful. Made the whole process easy-peasy. Installers were 1) on time! 2) professional 3) nice guys :)
Business response:
B.B. - Karen is a gem! She always has a smile on her face. We are so lucky to have her. We are thrilled to hear that you also had such a great experience with our installers. They really solidify the whole process for us by giving our customers an amazing experience. We are so happy to here that you enjoyed your experience with DeSitter. Please keep us in mind for any future project! Thank you kindly, for choosing DeSitter! Veronica R. - Customer Service
DeSitter has a very good selection of carpets at fair prices, and making arrangements for installation was easy and convenient. The installers were prompt, courteous and quick. In short, everything went well!
Business response:
Jamie - We have learned through the many decades we have been around that you have to be flexible with people and their lives. We have a great understanding that we are going to need to interrupt your life to make it better in the end. And while, yes, it is only one day maybe two it is still chaotic. So our goal is forever to make that experience as smooth and as quick as possible. Were glad to hear that we were able to accomplish that for you. If you need any further flooring needs please give us a call, we would love to wo... read more
Our project was rather large as we recarpeted the whole house. That included seven rooms, hallway and an entire flight of stairs. From the get-go this company was on-point. Their sales rep and store manager showed us everything we wanted to see and took the time to make sure that we had what we wanted. They were also helpful and patient when our plans had to be postponed. As soon as we called them they moved into action returning our call and arranging for delivery and installation. The installation team was extremely experi... read more
Business response:
Ken - You are family! One of the best elements of DeSitter is how we treat our customers. Whether you are direct family, work family, or a customer off the street we treat everyone like they are family to us. Its how we are able to say we have 4 generations of customers that keep coming back. Add that we will work with you from start to finish on your needs and you get an amazing combination of elements all culminating to success. We thank you so much for the amazing compliments. Hope to see you soon! Veronica R. - Customer ... read more
We used DeSitter Flooring today for the first time to carpet two bedrooms upstairs. The staff was tremendously helpful in matching our carpet with our paint selection. The installation crew took great care to protect or walls and stairs when bringing in the carpet. They were very courteous and made sure everything was cleaned and vaccumed before leaving. I had three quotes for this project. DeSitter was the best price and was able to install very quickly. I highly recommend them for their quality services.
Business response:
Linda - Well Linda, you have us all blushing here at DeSitter. When you invest in your home its so much more than a few painted walls. The fear is that because you are obtaining different materials from different retailers that it might not all match in color scheme. However DeSitter carriers so many different brands in so many different colors that the hard part becomes which to choose. And to us that isn't a bad problem to have, not only because you are not locked into only one brand but then we have great professionals th... read more
Frequently asked questions about Desitter Flooring
How is Desitter Flooring rated?
Desitter Flooring has a 4.9 star rating with 1,475 reviews.
When is Desitter Flooring open?
Desitter Flooring is closed now. It will open at 9:00 a.m.