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Desitter Flooring
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a very professional sales woman, a stellar installer and a man who estimated the job who went far beyond what was required to please us. We have done business with DeSitter for over twenty years and will continue to do so.
Business response:
Jeanette - Thank you for your customer loyalty! We love to have repeat customers! Our staff takes each job very seriously and will do their absolute best. Katie R. - Client Services
Terry was very helpful and even did the measuring while others were on vacation. The installers were excellent. They were very careful moving furniture and left with everything in place and vacuumed.
Business response:
Helen - Our sales associates at DeSitter, such as Terry, really become fully involved with their client's projects and sometimes even go above and beyond what most customers would expect them to handle. We are truly happy you were satisfied with the service you received from all of our staff! Katie R. - Client Services
Tim Kelleher at the LaGrange location was very helpful in helping me choose the type of carpeting that I needed. The installers were very professional and did a super job. I am very pleased.
Business response:
Adeline - Shopping for carpeting can be a little complicated at times as customers are sometimes overwhelmed with all of the options available. This is where our sales associates, like Tim, really work their magic. They make everything much easier! Katie R. - Client Services
Karen Gaimari was very knowledgeable and steered us to exactly what we were looking for based on our color scheme. The installation crew was very professional and the job was spectacular.
Business response:
Pete - Karen and our sales associates are trained to ask the right questions to our customer to help determine exactly what products are best for their clients. All of our staff members are true experts at their jobs and we are happy you were able to experience this! Katie R. - Client Services
Tim was very knowledgeable about the carpets I was viewing and steered me away from those that might not be best for my needs. The installation process was smooth even though it was delayed a week.
Business response:
Laurie - My apologies for any delays you may have experienced. We try our very best to stick to the original schedule set up with a customer but unfortunately, there are times that the situation may be out of our hands and we cannot guarantee what was first mentioned. We will however, always make sure to keep in contact with you and keep you updated! Katie R. - Client Services
Everything went really well. They crew was really professional and keep us involved in what they were doing next and if it fit into our schedule. They cleaned up afterwards and my wife and I would highly recommend them to our friends.
Business response:
Edward - We are happy to hear! Our installation and delivery crews are all very professional and work on each of their jobs. They put forth their very best effort to finish each job and make sure to stay respectful to their surroundings when in a customer's home. Katie R. - Client Services
This was my second purchase from DeSitter. My salesman, Paul M., was extremely helpful. Asking all the right questions so he could explain the different carpets available to me that would fit my needs and my budget. The installers were very professional, courteous and right on time! Could not have been more pleased. Will definitely return to DeSitter for future flooring needs and would not hesitate recommending their services to my family and friends.
Business response:
Jan - Thank you very much for such kind words! Our sales associate, just as Paul demonstrated, are eager to work with their customers and truly focus on what is best for their home. We want you to be happy with your purchase for years to come and always to consider DeSitter for any other flooring needs you or your loved ones may have. Katie R. - Client Services
We just had new carpeting installed by DeSitter and it was very professional from the sales Person rightbupntonthe installation process. The carpeting was installed on our bedroom. They recommended the right kind of ' pet proof' product. I will definitely refer people to DeSitter in the future.
Business response:
Kristin - Our entire staff at DeSitter dedicates themselves to each order that we receive from a customer. We make sure to see it through to the very end and love to hear when a customer is fully satisfied. Thank you for sharing! Katie R. - Client Services
Excellent workmanship and friendly customer service.
Business response:
Karen - At DeSitter, we enjoy meeting new customers and developing business relationships with them that are hopefully designed to last for many years! Our installers and other craftsmen really are some of the best and this is clearly demonstrated through their hard work and instllations. Katie R. - Client Services
Frequently asked questions about Desitter Flooring
How is Desitter Flooring rated?
Desitter Flooring has a 4.9 star rating with 1,475 reviews.
When is Desitter Flooring open?
Desitter Flooring is closed now. It will open at 9:00 a.m.