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Desitter Flooring
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
we have been a Desitter customer for years and they have never failed to meet or exceed our expectations.
Business response:
Thomas - Thank you for once again choosing DeSitter! DeSitter is very lucky to have so many customers that become repeat customers and we thank you for your loyalty! Katie R. - Client Services
Tim did a great job helping me find the right carpet. It was a painless, enjoyable process. The installers were very prompt, professional, neat, and cleaned up everything. The carpet looks great. I would definitely recommend DeSitter and will be back for my next carpet needs.
Business response:
Karyn - At DeSitter, we don't feel that shopping for flooring should be difficult or an unpleasant experience, which is why our talented sales associates, such as Tim, work very hard to make it simple and enjoyable. Katie R. - Client Services
The tile choices were amazing and the creativity involved gave us very unique look.
Business response:
Jo-El - Our tile specialists at both locations are truly amazing designers and are sure to help you design the perfect bathroom or kitchen space! We are happy to hear you were satisfied! Katie R. - Client Services
Good customer service, installers were very professional. I went on the recommendation from my daughter. I would recommend the Glenn Ellyn location for anyone looking for flooring, and I will be back for my next project.
Business response:
Karen - Great to hear! We feel that the best compliment you can receive is a referral and we thank both you and your daughter! Katie R. - Client Services
I appreciate that you held our carpet prior to install, and that you were able to get it installed before the holidays. Install was timely, efficient, and went as expected. Overall, very satisfied. We're returning customers and probably will be again in the future! Thanks.
Business response:
Bill - We know that our customers sometimes have busy schedules and we try to work with them to set up the best delivery and installation date and times. We look forward to helping with your next project! Katie R. - Client Services
Terry was so helpful and patient when we were deciding on the carpet and the installers were so diligent as they worked to make it around the turn in our stairs. We were so impressed with their determination to do a good job. Thank you!
Business response:
Doris - Terry and the rest of the sales staff at DeSitter are true experts in what they do and they will be sure to present you with all the product knowledge that you need to make the best informed decision for your home. Katie R. - Client Services
We had a very professional sales woman, a stellar installer and a man who estimated the job who went far beyond what was required to please us. We have done business with DeSitter for over twenty years and will continue to do so.
Business response:
Jeanette - Thank you for your customer loyalty! We love to have repeat customers! Our staff takes each job very seriously and will do their absolute best. Katie R. - Client Services
Terry was very helpful and even did the measuring while others were on vacation. The installers were excellent. They were very careful moving furniture and left with everything in place and vacuumed.
Business response:
Helen - Our sales associates at DeSitter, such as Terry, really become fully involved with their client's projects and sometimes even go above and beyond what most customers would expect them to handle. We are truly happy you were satisfied with the service you received from all of our staff! Katie R. - Client Services
Tim Kelleher at the LaGrange location was very helpful in helping me choose the type of carpeting that I needed. The installers were very professional and did a super job. I am very pleased.
Business response:
Adeline - Shopping for carpeting can be a little complicated at times as customers are sometimes overwhelmed with all of the options available. This is where our sales associates, like Tim, really work their magic. They make everything much easier! Katie R. - Client Services
Frequently asked questions about Desitter Flooring
How is Desitter Flooring rated?
Desitter Flooring has a 4.9 star rating with 1,460 reviews.
When is Desitter Flooring open?
Desitter Flooring is open now. It will close at 6:00 p.m.