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Desitter Flooring
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DeSitter worked hard to fit in the install of a very last minute order during the holidays. The installers showed up on time, the guys were neat and they also agreed to install left over carpet in a closet that wasn't on the original order. Couldn't be happier! A great experience.
Business response:
Sally - Unfortunately, DeSitter cannot always guarantee a last minute installation date for a customer but we absolutely try our best to accommodate our customer and their needs. In instances like this, it worked out! We are thrilled to hear that you had such an enjoyable experience. Katie R. - Client Services
Paul was very knowledgeable and did an excellent job of helping us. Delivery and installation was superb and right on time!
Business response:
Kathy & Phil - Paul, and our other sales associates at each of our locations, are all very knowledgeable about and experienced in working with the products that we carry and the services we offer. Our delivery and installation crews are all very talented and are sure to complete all jobs wonderfully. Katie R. - Client Services
Carpet was exactly as expected and the installers did a great job in a difficult room. Stayed late to make sure it was done before Christmas. Love the finished room.
Business response:
Laura - Not every room is an easy installation and at DeSitter, we have some of the most talented craftsmen in the industry that handle our installations. They truly are experts at what they do and leave our customers feeling very satisfied with the overall completed look. Katie R. - Client Services
we have been a Desitter customer for years and they have never failed to meet or exceed our expectations.
Business response:
Thomas - Thank you for once again choosing DeSitter! DeSitter is very lucky to have so many customers that become repeat customers and we thank you for your loyalty! Katie R. - Client Services
Tim did a great job helping me find the right carpet. It was a painless, enjoyable process. The installers were very prompt, professional, neat, and cleaned up everything. The carpet looks great. I would definitely recommend DeSitter and will be back for my next carpet needs.
Business response:
Karyn - At DeSitter, we don't feel that shopping for flooring should be difficult or an unpleasant experience, which is why our talented sales associates, such as Tim, work very hard to make it simple and enjoyable. Katie R. - Client Services
The tile choices were amazing and the creativity involved gave us very unique look.
Business response:
Jo-El - Our tile specialists at both locations are truly amazing designers and are sure to help you design the perfect bathroom or kitchen space! We are happy to hear you were satisfied! Katie R. - Client Services
Good customer service, installers were very professional. I went on the recommendation from my daughter. I would recommend the Glenn Ellyn location for anyone looking for flooring, and I will be back for my next project.
Business response:
Karen - Great to hear! We feel that the best compliment you can receive is a referral and we thank both you and your daughter! Katie R. - Client Services
I appreciate that you held our carpet prior to install, and that you were able to get it installed before the holidays. Install was timely, efficient, and went as expected. Overall, very satisfied. We're returning customers and probably will be again in the future! Thanks.
Business response:
Bill - We know that our customers sometimes have busy schedules and we try to work with them to set up the best delivery and installation date and times. We look forward to helping with your next project! Katie R. - Client Services
Terry was so helpful and patient when we were deciding on the carpet and the installers were so diligent as they worked to make it around the turn in our stairs. We were so impressed with their determination to do a good job. Thank you!
Business response:
Doris - Terry and the rest of the sales staff at DeSitter are true experts in what they do and they will be sure to present you with all the product knowledge that you need to make the best informed decision for your home. Katie R. - Client Services
Frequently asked questions about Desitter Flooring
How is Desitter Flooring rated?
Desitter Flooring has a 4.9 star rating with 1,475 reviews.
When is Desitter Flooring open?
Desitter Flooring is closed now. It will open at 9:00 a.m.