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Weekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The quality and cost for your carpeting is what has impressed me, and makes coming back for additional needs easy.
Business response:
Brad - We are truly elated to hear that we have impressed you. From start to finish it is always our goal to make a lasting impression on everyone that walks through our doors. Thank you kindly for your continued support with DeSitter. Veronica R. - Customer Service
Installers showed up on time and did a great job installing basement and stairs carpeting. We have had Desitter do wood floor refinishing, tile installation, carpeting our entire second floor (SilkStrand) and now the basement and we have been very pleased with all. And they NEVER left a mess! Thanks again to Tim!
Business response:
Gary - We here at DeSitter cannot thank you enough for your continued business. At DeSitter we love to work with professionals in all facets of our business. And it sounds like that was exactly what you experienced. Something we are elated to hear. Thank you for being one of our amazing customers. Veronica R. - Customer Service
Very professional. There was a mistake though. The owners (DeSitter) called me. We took pictures. It was all worked out quickly, creatively, and to my satisfaction. They all acted promptly.
Business response:
Dan - With being in business since 1920, at DeSitter, we know that not every job or order will go completely smooth. However, we do know that a successful and trustworthy business will take care of any mistakes, issues, etc. and work directly with the customer to remedy the wrong. It is our hope that through our hard work, we are able to finish the installation/job and leave the customer feeling satisfied and well taken care of. Thank you! Katie R. - Client Services
We had the upstairs space and stairs to the basement done last week. I was amazed at how quickly they did the work, in and out in one day!, and how neat and professional the team was,. They did an amazing job and I now love walking barefoot on the new rugs.
Business response:
Jo-El - It truly is an amazing feeling to walk on new carpeting and area rugs and be able to look around at a finished installation with the feeling of complete satisfaction and comfort! This is what our hope is for each client that we complete a project for and are excited you felt the same way! Katie R. - Client Services
I have a home office that really needed re-carpeting. The area under my desk chair was completely worn down, and the new chair and chair mat needed a better base. However, I was dreading calling a carpeting company because the room was packed with large furniture/internet connection/etc., and re-carpeting seemed like an insurmountable task. I called DeSitter because they'd done such a good job with my home's other flooring in the past. I was not disappointed. In my initial contact Allan assured me that the DeSitter crew wou... read more
Business response:
Greg - Thank you for entrusting DeSitter once again to complete your flooring project! Our entire staff is composed of very hard working, dedicated individuals and we can assure our customers that we will do our very best with your project at every level of our company. We are extremely pleased that we have completed your project to your highest satisfaction! Katie R. - Client Services
The installers came right on time. They cleared a space to cut the carpeting by moving a few pieces of furniture and worked quickly and efficiently. They did a great job, and cleaned everything up perfectly! All my furniture was put back in place. They were very professional and exacting in their work! Thank-you!!
Business response:
Deb - While this is exactly what we expect to hear regarding a customer's installation, we love to get the reassurance that a customer was fully satisfied with the level of professionalism from our installation crews. Our craftsmen have many years of experience and are truly talented in their field of work. Katie R. - Client Services
Installers were great. They cleaned up everything,I didn't have to vacuum all the scraps.
Business response:
Ruth - Our installation crews are true professionals and know the importance of treating the homes of our customers with absolute respect. This means they will be sure to clean up their mess, keep you informed of their progress and be very careful with your home's furniture, furnishings, etc. Katie R. - Client Services
From sales to install, everyone was polite and courteous. The install crew showed up on time and went above and beyond expectations! DeSitter is extremely professional to work with and offers competitive pricing.
Business response:
Brandie - At DeSitter, we have built many strong relationships with designers, architects and other industry partners. We are very happy to include Ember & Brune as part of that list! We know how important each and every job is and we love to know that the hard work of our staff members has been recognized. We look forward to continue working with you and your clients. Katie R. - Client Services
From sales to installation was a great experience!
Business response:
Alicia - This is exactly what we like to hear! It is our goal to have each and every one of our customers as satisfied as you! Katie R. - Client Services
Desitter Flooring has a 4.9 star rating with 1,483 reviews.
Desitter Flooring is closed now. It will open at 9:00 a.m.