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Desitter Flooring
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We used DeSitter for carpet in 4 rooms18 years age and were completely satisfied then, so when we were purchasing carpet for one room, we called Brett Arnold once again. His service was excellent; above and beyond. The carpet installers did a wonderful job. We are pleased with the new look. Thank you.
Business response:
Marlene - Brett Arnold has been a part of our DeSitter family for over 20 years and is one of the most dedicated, knowledgeable and experienced salesman that we have had the pleasure to employ. His expertise is in both residential and commercial projects and we are very happy you decided to choose him once again. Thank you! Katie R. - Client Services
Found the prices to be a bit more than other places but the service was worth it. Friendly and helpful in the showroom; delivery when promised; installers careful of painted baseboards and did full cleanup afterwards.
Business response:
Frank - DeSitter is most often very comparable to other stores in regards to pricing but there are times where we are a bit more than others and you're absolutely right about it being worth it. With DeSitter, you get the whole package: quality products, quality services/installations, exceptional customer service and so much more! Our customers won't be disappointed when they choose DeSitter! Katie R. - Client Services
Very good! Hana was very helpful and help me find what I was looking for. The measuring went well, an dthe installation process was quick, courteous, and professional.
Business response:
Patrick - All wonderful things to hear! DeSitter prides itself on the amazing individuals that we employ. They are hardworking, dedicated and truly experts at what they do. We are happy to hear that your experience went so well! Katie R. - Client Services
Very easy experience. Provided exactly what we requested in the store, quick follow up for measurements, and completed the deal online. Could not have been more efficient.
Business response:
Mike - Our goal is to ensure that our customers have an enjoyable experience and are fully satisfied with their products. A successful company knows that this is goal can be easily attained, if they do everything exactly as they should, which is why our staff members work so hard! Thank you for the opportunity to work with you! Katie R. - Client Services
We went to the new store in Glen Ellyn. The sales representatives were very helpful and accommodating. The installers were great. We have beautiful new carpet and couldn't be happier. We will definitely go to DeSitter for future flooring needs.
Business response:
Melinda - This is the type of experience that DeSitter wants each one of our customers to have. Our goal is to provide quality products and services and to turn our customers into repeat customers! We thank you! Katie R. - Client Services
Very happy with the carpeting. Installers did a quick efficient job. We would definitely use DeSitter again.
Business response:
Janet - We are so pleased to hear you are satisfied! While we love to welcome new customers to DeSitter, we also love to have customers return to us for new projects. Thank you! Katie R. - Client Services
Hana our consultant was great and both Installation crews were excellent.
Business response:
Michael - If you want expert advice, service and installation, DeSitter should be your number one choice! We are thrilled to hear your experience proved just that and we thank you! Katie R. - Client Services
We had three rooms done and the installers had a system and it was done quickly. I love the padding, it's so soft to walk on. Our salesman Tim was very helpful.
Business response:
Kathy - Most people do not realize what a huge difference new padding and carpeting can do for the comfort in your home. It's great! Our sales associates and installation teams are very helpful and great at what they do, which helps ensure a smooth process from start to finish. Katie R. - Client Services
We were very pleased with the installation services DeSitter provided. While the wrong carpeting was sent with the installers the first time, it was corrected quickly and an excellent job of installation was done.
Business response:
Paul - No individual or company is perfect and if there is ever a time that DeSitter makes a mistake or is at fault for something, you can be sure that we will remedy the situation. Thank you for understanding and allowing us to fix the error. Katie R. - Client Services
Frequently asked questions about Desitter Flooring
How is Desitter Flooring rated?
Desitter Flooring has a 4.9 star rating with 1,460 reviews.
When is Desitter Flooring open?
Desitter Flooring is open now. It will close at 6:00 p.m.