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Desitter Flooring

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.91,475 reviews
    Select a rating
    Pedro s.'s profile image
    8 years ago

    I really. Liked the customer service 

    Business response:

    Pedro - Customer service is a crucial component when running a successful company. Your customers are your main priority and you need to be sure that they feel respected and helped at all times! Katie R. - Client Services  

    Suzanne L. P.'s profile image
    Suzanne L. P. 
    8 years ago

    Great products and staff! 

    Business response:

    Suzanne - Thank you! At DeSitter, we stand behind our products and our staff 100% and are glad that you enjoyed your experience! Katie R. - Client Services  

    Anne B.'s profile image
    8 years ago

    The gentlemen were polite and knowledgeable. They cleaned up after they were finished and even vacuumed the hall and the elevator in my condo building. I have been a customer since 1970 and will continue to see Allan as long as I am buying carpets. 

    Business response:

    Anne - Wow! Thank you for being such a loyal customer! Our DeSitter staff stays dedicated to each job and puts in their greatest effort to help the customer achieve complete satisfaction. Thank you for allowing us to continue doing this for you. Katie R. - Client Services  

    Sue's profile image
    8 years ago

    AWSOME 

    Business response:

    Sue - We truly love to hear when our customers are fully satisfied with their choice of DeSitter and their experience! Katie R. - Client Services  

    MARY B.'s profile image
    8 years ago

    All I can say is excellent service excellent work and all around professional. From the initial sale to the fabulous installation job. DeSitter proves over and over why they are one of the finest carpet/flooring companies around.  

    Business response:

    Mary - DeSitter is not only a name that you can trust, it's a company that will welcome you as family and be sure to give you the best experience we can. Thank you for choosing us and we look forward to working with you for years to come! Katie R. - Client Services  

    Ellen E.'s profile image
    8 years ago

    Fantastic! Paul Massey was very knowledgeable and patient with me as I tried to figure out the best solution for my stair runner. He came over to do the measure himself and even popped in during the installation. I have since recommended DeSitter and Paul in particular on the website "GlenEllyn Eparents". I'll never shop anywhere else again! 

    Business response:

    Ellen - At DeSitter, we truly feel that the best compliment you can give is a referral and we really appreciate your kind words and recommendations to friends! Our sales associates, like Paul, are very dedicated to each job that they handle and your experience shows just that! Katie R. - Client Services  

    Cathy L.'s profile image
    8 years ago

    Great! Debi and the other girl at DeSetter were very helpful & nice! 

    Business response:

    Cathy - Debi and Jessica at our Tile Gallery in LaGrange are two very energetic, friendly and talented sales associates with so much experience in design! They are a joy to work with! Katie R. - Client Services  

    Katharine W.'s profile image
    8 years ago

    We have ordered several custom cut rugs from DeSitter and they have all be extremely high quality. We have two cats and a dog and the rugs we have purchased have been beautiful and pet proof. Terry helped us find great patterns. We also have a runner on our stairs which has been very durable in a high traffic area. We highly recommend DeSitter for great products and excellent customer service. 

    Business response:

    K. Waight - Many customers that have pets and children are nervous when selecting new flooring because of wear and tear. At DeSitter, we have many different options that are perfect for every family and we are glad Terry helped you find the best option for your home! Katie R. - Client Services  

    Myer M.'s profile image
    8 years ago

    Hardwood floors 1st floor, stairs changed to oak. Great installers, wonderful material & finish. New carpeting and a 'dip ' in the floor on the second level. Looks wonderful and so nice not to feel that dip that was there from original construction so long. Finally a beautiful runner put on the stairs. Great pattern and again great installers did everything on site for a great fit. Would recommend and use DeSitters again!😃👍 

    Business response:

    Michael - New flooring can make such a difference in how one views their home and really help you fall in love with it all over again. We are thrilled to hear that you are happy with your choices and are fully satisfied with your experience. Thank you! Katie R. - Client Services  

    Frequently asked questions about Desitter Flooring

    How is Desitter Flooring rated?

    Desitter Flooring has a 4.9 star rating with 1,475 reviews. 

    When is Desitter Flooring open?

    Desitter Flooring is closed now. It will open at 9:00 a.m.