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Desitter Flooring

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.91,460 reviews
    Select a rating
    Laurie J.'s profile image
    8 years ago

    I have bought 6 rooms of carpeting and a wood floor from DeSitters over the past 4 years. We bought stain resistant carpets due to our pets, and are amazed at the quality. No stains whatsoever. The employees are knowledgeable and extremely pleasant, from the sales associate to the person who measures to the installers. 

    Business response:

    Laurie - First, thank you for your continued support of DeSitter! We love when our customers return to us as it shows us that we've done a good job and are a company that you can trust! Our stain resistant carpets and rugs are perfect options for those with furry friends and small children at home and we encourage our customers to check them out! Katie R. - Client Services  

    Sue K.'s profile image
    8 years ago

    I had a flooring project that I needed help finding the appropriate application. Our sales representative, Tim O'Brien, listened carefully and found a great solution. We love our selection and installation happened quickly, beautifully and fit our budget! I highly recommend DeSitter. 

    Business response:

    Sue - Tim O'Brien and the rest of our sales associates have been in the flooring industry for many years and are the perfect people to ask for advice regarding any of your flooring projects. They will always be very informative, honest and willing to offer their professional advice. We thank you for giving us the opportunity to help you with your project and are thrilled that you had such as satisfactory experience! Katie R. - Client Services  

    Ray S.'s profile image
    8 years ago

    We were very pleased with our experience at Desitter in Glen Ellyn. We were scared away previously thinking a carpet store would be much more expensive than the big box stores. We found the prices to be almost the same, but with much better service with the in-store personnel and the installers. We will use Desitter's for all our flooring needs in the future and recommend them to our friends. 

    Business response:

    Ray & Wendy - Many people have the same fear as you; flooring showrooms are much more expensive...DeSitter often proves that's not the case! At our showrooms, you will find we have quality products, competitive pricing, quality staff members and you'll end up with a satisfying experience! Thank you for giving us a shot and please know that we are eager to work with you, your family and any friends you'd like to send our way! Katie R. - Client Services  

    John O.'s profile image
    8 years ago

    this is the second job DeSitter Flooring did for me (carpet and wood floor) then enterence and kitchen, excellent job fair price. 

    Business response:

    John - Thank you for choosing DeSitter once again for your flooring needs! At DeSitter, you'll receive competitive pricing, quality products, and the best customer service around! We appreciate your business. Katie R. - Client Services  

    Christine's profile image
    8 years ago

    Great experience with DeSitter. Enjoyed working with Tim – very helpful with respect to checking out materials and facilitating the installation. Reasonable turnaround time between ordering and installation. 

    Business response:

    Christine - At DeSitter, we feel the entire process, from picking out flooring to your installation, should be a relatively easy one and our sales associates, just like Tim, work hard to ensure that it is! We are very happy to have another satisfied customer! Katie R. - Client Services  

    Mary Sue D.'s profile image
    8 years ago

    I love my new flooring and carpet. My parents did business with DeSitter in La Grange long ago. That speaks for itself! Paul was so helpful. The installers did a great job, so neat and professional. I would highly recommend DeSitter to all my friends and family. Thank you! 

    Business response:

    Mary Sue - We have customers that have been turning and returning to DeSitter for many, many years and that is one of the reasons we are a successful company. We build relationships with our customers and hope they will continue to come to us for their needs. We appreciate your business and referrals! Katie R. - Client Services  

    Laura O.'s profile image
    8 years ago

    I had a great experience working with Tim O'Brien. He was very knowledgeable and provided many helpful tips for selection and color etc. The install was right on schedule and they actually arrived early and made sure that it was ok to begin. Great service! 

    Business response:

    Laura - The sales associates at DeSitter, just like Tim O'Brien, have many, many years of experience in the flooring industry and are truly the experts to trust! We know your time is important and we do our very best to arrive on time for appointments and installations so that we can finish and be out of your way so that you can continue on with your day. Katie R. - Client Services  

    Ellen F.'s profile image
    8 years ago

    Very helpful. Timely and courteous delivery. 

    Business response:

    Ellen - Most customers of ours have a lot of questions regarding product specifications, design elements, service related items and more. At DeSitter, we make sure to answer all of them and provide our expert knowledge and advice so that you are fully aware of your options and prepared to make the best decision for your home! Katie R. - Client Services  

    Diana R.'s profile image
    8 years ago

    Recommend by a neighbor, was looking for someone to stretch an area of our carpet. Upon contact, someone was out to estimate and make suggestions. Job completed with complete satisfaction. 

    Business response:

    Diana - Many people do not realize that DeSitter also provides services such as re-stretching, some carpet repairs, carpet makeovers and a few other miscellaneous things. The DeSitter name is often most recognizable when discussing carpeting, but we also specialize in hardwood, lvt, tile and more! Katie R. - Client Services  

    Frequently asked questions about Desitter Flooring

    How is Desitter Flooring rated?

    Desitter Flooring has a 4.9 star rating with 1,460 reviews. 

    When is Desitter Flooring open?

    Desitter Flooring is open now. It will close at 6:00 p.m.