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Detroit Axle
- Automotive
- Ferndale, MI
About this business
Detroit Axle is a leading global retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly-expanding product line includes CV Axles, Wheel Hub & Bearings, Suspension & Chassis parts, Complete Strut Assemblies, Shock Absorbers, Drilled & Slotted Brake Rotors, Conventional Brake Rotors, Ceramic Brake Pads, Rack & Pinion Assemblies, Gearboxes, Drive Shafts, and more.
Location details
2000 Eight Mile Rd, Ferndale, MI, 48220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I have been a certified ase master technician for 30 years and I have never seen automotive parts with such quality and at such a fantastic price and free and fast shipping simply amazing!!!
I wish I had found out about Detroit|Axle a long time ago. The quality of their parts and cost are just what I needed. Reasonable cost and free shipping! Parts at half the price from stores like Auto Zone and I didn't have to drive to pick them up. We are partners for life!
Order front and rear rotor kit. Received the wrong rear rotor, but customer service was excellent and resolved the issue quickly. The replacement was sent out quickly and was received in great condition.
Customers of this company better watch out if your order is wrong. Their service department absolutely sucks. I ordered a part over seven days ago. They can’t even tell me where my part is or anything. They say they shipped it. FedEx say they never got it. I’m stuck. I’m out money. They won’t help me
Parts were damaged, shipping was slow. Would not go thru them again. Parts Geek also ships from them, would not do that again either.
Muy mal servicio porque recomendé a un amigo y compró un rack and pinion costoso y lo entregaron en otra dirección y ahora no se quieren hacer responsables pero sí le cobraron los dos mil dólares. Very bad service from this company because I recommended a friend to buy a expensive rack and pinion and they delivered to another address and now they don't want to respond for their mistake!.
The worst customer service I have ever experienced. No one wanted to answer my question or help me find a the correct parts I needed. And to show you how bad your customer service is. It has been over 5 months now that I had the problem and you are just asking me how you did. I would never recommend this company anyone.
Front hub was installed and was defective (never even driven). The customer service team (Austin and Frank) wanted me to jump through hoops to get it replaced. This is the second time Austin has asked me to send photos, a report, a video, etc., to get a replacement. This is despite their satisfaction 100% guarantee. I will no longer use Detroit Axle and instead opt for a local or alternative web provider that values its customers and stands behind its products.
Use to be a five star, not any more. Shipping use to be great. Now I'm waiting 5-6 days for a shipment. I buy a lot on line and their ebay store. I have a lot of customers that can't afford parts here in town. But, it's getting to the point where waiting for a week is not feasible.
Frequently asked questions about Detroit Axle
How is Detroit Axle rated?
Detroit Axle has a 3.5 star rating with 11,145 reviews.
When is Detroit Axle open?
Detroit Axle is closed now. It will open at 8:00 a.m.