Detroit Axle

Jim Dickson (. 

on Birdeye

2 months ago

I bought front rotors and pads for my 2003 Ford F-150 last year, 11 months later I was metal to metal. I sent an email and it's been over 2 weeks and I have gotten NO reply. Since I need my truck I had to replace my brakes by going to Auto Zone ( they honor their warranties). I'm happy to spend the extra money at a parts store that is trustworthy. 

Vallynn C. 

on Birdeye

2 months ago

Detroit Axle is a FRAUDULENT company! My husband and I were sent the wrong brakes and rotors. A female representative told us that these brake and rotors would fit our E350 Benz based on looking up our tag number and VIN. We received the wrong parts. Our mechanic was able to look at the parts and tell us that they would not fit our vehicle. We returned the brakes and rotors via FedEx in the brand-new condition we received them. We were expecting our FULL refund! Detroit Axle only refunded us a portion of our money stating th... read more

Peoples R. 

on Birdeye

2 months ago

Detroit Axle - New 4-Piece Front Suspension Kit - 2 Lower Control Arms w/Ball Joints, 2 Sway Bar End Links for 1999 2000 2001 2002 2003 2004 Honda Odyssey Undergo impact, wear, and fatigue testing to help ensure quality and durability 10-Year Warranty. You get what you pay for. These parts went on an older well maintained 2002 Honda Odyssey. The parts were purchased in May of 2020, today’s date is August of 2025. The vehicle isn't driven often as I am retired and only use the van for short runs to pick up garden suppli... read more

Cameron M. 

on Birdeye

2 months ago

If it was possible to give 0 stars I would. I ordered a complete $800 16 piece suspension rebuild kit for my truck and took them to my mechanic on an Army post for the install. Mechanic calls and tells me there's no upper control arms in the package like there was supposed to be so he had to order some from Napa to complete the build. I called DETROIT Axle customer service to get this figured out and someone in India answered the phone and lied to me saying he talked to the warehouse and they have a picture of the order goi... read more

Ralph B. 

on Birdeye

2 months ago

I should have trusted the BBB rating of F. A "warrantied" part failed. A warranty that includes neither a refund nor a replacement part isn't really of any value. I spent hours on the phone and was without my car for two weeks while being being lied to.  

Daniel K. 

on Birdeye

3 months ago

After filling my cart for my first purchase of rotors, discs, and hubs; the cart did an about face calculating my WELCOME10. It increased the sale amount to original price and then reduced that total 10%. When I called the 8885830255, the salesperson admitted the discount was reduced to 5%. He refused an acceptable solution to the matter. This is dishonesty. He even mentioned beautiful God after admitting these deceitful acts. I must praise God in all of his majesty that I did not conduct any business with this group. I kno... read more

SECOND2NONE A. 

on Birdeye

3 months ago

Very disappointed. product was supposed to get here by today and now I have to get the product from someone else. No info abut a delay, just a tracking number that has not even reach FEDEX 

tony l. 

on Birdeye

3 months ago

I ordered front knuckles for a car that they had listed online. When they arrived they didn’t fit my vehicle. Tried calling for 3 days no one likes answering the phone during business hours. Best of all when I finally got someone on the phone and I advised them of the situation, they responded with we don’t carry those for your vehicle if you return those I have to charge you a restocking fee. When I stated on the website my vehicle is listed, he just sat on the phone with nothing to say.    Terrible experience never using t... read more

Alen H. 

on Birdeye

3 months ago

I ordered parts for a 2005 Silverado and twice they have not sent me the right part. Plus, they won't get a manager on the phone for me to speak with.