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East Lake Animal Clinic
- Veterinarians
- Watsonville, CA
About this business
Location details
740 E Lake Avenue, Watsonville, CA, 95076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
wow this place has horrible reviews ( I feel bad so I put an extra star). I take my two dogs here and I feel as if the staff they have working there is very rough looking and not that friendly!!!! When walking into a vet you would think you would have nice, sympathetic people working. A lot of the people that I have talked to stopped taking their dog here for the same reasons. COME ON why don't you hire friendly people that actually REALLY DO care about pets??? The staff is so unemotional and seems as if they could careless... read more
I was recently encouraged to share my horrible experiences at this vet clinic. It might end up being long so I'll summarize with this in case you prefer a quick read: IF YOU LOVE YOUR PET DONT TAKE THEM HERE!!!!! I'll start with my most painful experience. My first dog was diagnosed with a cancerous tumor on his toe. When discussing our options the only one I got was to amputate it. Without hesitation I agreed, whatever it took for my friend to continue living a happy and healthy life! He got the surgery, we managed to pay ... read more
This is the type of place you walk out of VOWING never to return, yet when they are closest vet in proximity, you may tend to give them second, third, fourth chances. I should've written reviews when the horrendous experiences were raw and fresh, but better late than never. Let me first say, that Brittany is a wonderful professional staff member there, and she was the silver lining. They had one vet that had a great demeanor, but alas, Dr. Marten is no longer working there. The rest of the staff were inappropriate, abrasive,... read more
A couple of days ago my husband brought in a dog that we rescued from running the streets to see if she had a microchip, she did. The employee called the chip company and the registered owner's number and told my husband to call back to see if anyone had called. When I called another employee said it wasn't her problem and you weren't a shelter so it wasn't their job to keep calling. However, I never asked for her to call. All I asked was if anyone had called as THEIR employee had left THEIR number as a call back. I asked i... read more
One Star is the worst we can give ... we'd like to have a zero or minus star option. We took our cat in to be "fixed." She developed an infection and when we took her back, they were rude, said "It happens," and left my wife sitting in the lobby. Eventually a girl, rather than the vet, who should have at least talked to my wife to explain what happened, returned our cat with hardly a word and charged her emergency rates even though it was during normal hours. We took our Parrot to them to have his claws clipped because t... read more
I would never bring my loved ones here. I almost made the mistake of getting surgery for my cat here, after the preliminary exam I found this place to be grim, staff is unprofessional, and rude. That along with all the horrible reviews I decided to go elsewhere. IV had my cat for 14 years, and she means the world to me, so if your loved one means the world to you, please don't bring them to this death camp.
Business response:
Dear Jazz R. No one here remembers you. Did you bring your pet from Boise, ID? If so then why are you calling us a death camp?
So my brother's dog had his little front leg stuck on a hole on a gate. We heard a loud cry and my husband rush to help him, the space where his little front leg was stuck was very small and hard to get to, but when my husband managed to get his front leg out, he realized something was not good. His little paw was dangling like if broken. It was really late at night and the only vet open during this times to our knowledge was this one, so we rushed him in to get checked. We get there and ofcourse right away they asked... read more
It amazes me how local businesses complain that they cannot compete in today's economy, yet they do not care to evolve their business practices and improve the value they give to their customers/pets. This place lost potential revenue and my business forever before I even walked in the door. The very nice lady on the phone just explained with a smile "we charge $22 for a first time visit unless you need more care and are willing to schedule follow up visits and buy medication....then that same visit is $65 plus any additiona... read more
Business response:
Dear Mike M., I am sorry our fees were not explained properly. Not only was our $22 wellness exam the lowest and most competitive. We feel so strongly about our clients and pets to make affordable preventative care available to all. The receptionists should have explained that it is $65 for a sick pet that needs a through exam and diagnostics. Again sorry it was not explained thoroughly.
DON'T EVER TAKE YOUR PETS HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I wish I could give negative stars because they would get negative 100!!!!!!!!!!!! My grandmother took our cat there because they were the only emergency place open. When they got there the girl at the front desk was RUDE and very UNSYMPATHETIC (NOTE: if you don't love animals DON'T work at a vets office!!!!!!!) They were all about the money!!! They did not care that my cat was suffering and dying while they were sitting around chit chatting and being worried ab... read more
Frequently asked questions about East Lake Animal Clinic
How is East Lake Animal Clinic rated?
East Lake Animal Clinic has a 3.7 star rating with 479 reviews.
When is East Lake Animal Clinic open?
East Lake Animal Clinic is closed now. It will open at 8:00 a.m.