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East Maryland Animal Hospital

4.5

About this business

Location details

529 E Maryland Avenue, Phoenix, AZ, 85012, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.5782 reviews
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K L.'s profile image
K L. 
rating
11 years ago

I absolutely LOVE East Maryland Animal Hospital. Every staff member is always, efficient, kind and compassionate. My specific veterinarian, Dr. Martens is so friendly and understanding. She treats my pets with the same tenderness I am sure she treats her own. Furthermore she is excellent at explaining treatment options and pricing. I would continue to go to East Maryland Animal Hospital even if I lived 100 miles away, they are worth the drive. 

Business response:

Thank you for your kind review! The qualities you described are things we strive for on a daily basis, so it is a great compliment that we are fulfilling these traits! On behalf of Dr. Martens and the entire staff, thank you for trusting us with the care of your beloved pet companions! 

Stephanie P.'s profile image
Stephanie P. 
rating
11 years ago

I love East Maryland Animal Hospital. I've been taking our pets here for over a decade and we've been through everything from a diabetic cat, to puppy well-baby visits, through cancer, surgeries, end of life issues, and just regular old routine visits. The facility is always clean and orderly and the front desk staff and techs keep everything moving smoothly. The next day follow up calls after a procedure are appreciated. Whenever I've called regarding a concern, I've always received a prompt call back. I like the informati... read more

Business response:

Thank you so much for your encouraging words, Stephanie! It is such an honor to have cared for your furry friends for the past 10 years. We work hard to keep our clinic clean and comfortable and appreciate you noticing. Thank you for recommending us to your family and friends - we look forward to caring for your pet companions for many more years to come! 

Michael P.'s profile image
Michael P. 
rating
11 years ago

They got me right in when my cat was having a kidney issue and looked at her right away, came up with a plan, and did what they said they were going to, including calling when they said they would (something almost no company seems to have a concept of anymore). All the staff was friendly and helpful to me and to my pet. 

Business response:

Thank you for taking the time to review us on Yelp, Michael! We are happy we were able to get your cat in as soon as possible and hope she is doing well. We greatly appreciate your encouraging words and look forward to seeing you both again soon! 

Heather M.'s profile image
Heather M. 
rating
11 years ago

the front staff is very nice and accommodating. very small if any waiting time. Doctors are great and they don't try to sell you all sorts of stuff for your pets and they give you lots of free website and pamphlet advice. " 

Business response:

Thank you for taking the time to review us on Yelp, Heather! We are happy to hear you have enjoyed your experience with our clinic and staff and look forward to seeing you and your furry friends again soon! 

Kellie C.'s profile image
Kellie C. 
rating
11 years ago

Such a great. We unfortunately had to put our beloved dog down and weren't sure where to go. We are very blessed we found this place. They were sweet, comforting and accommodating throughout everything. We even received a card that had hand written condolences after. Good experience through a very hard time. 

Business response:

Hi Kellie, thank you for your kind review. Our job is not always an easy one, but it is loving and responsible pet owners like you that make what we do so worth it. We are happy we were able to make such a difficult time a bit more bearable and wish you and your family the best. 

Tom B.'s profile image
Tom B. 
rating
11 years ago

The people at EMAH are very, very, customer focused and have a true interest in making sure our pet is well taken of. Friendly staff. Short wait times to be seen and checked out. Very competent techs and vets 

Business response:

Hi Tom, thank you for your kind review! Our clinic and staff greatly appreciate your encouraging words and look forward to keeping your pet happy and healthy for many more years to come! 

eugene p.'s profile image
eugene p. 
rating
11 years ago

Couldn't ask for better staff they are so friendly and courteous. They have treated all our pets, and unfortunately have put down couple. During those must saddest times they are so compassionate and help you through this most difficult time. To have a caring compassionate place to care for you pet they are the best. We have a new dog we adopted from the Humane Society and they where so happy for us. It's nice to know that they are concern, do follow up calls, send Birthday e-cards to pet, over all great experience. 

Business response:

Thank you for reviewing us, Eugene! We are delighted to hear you and your pet have enjoyed your experience while in our care. We understand the important role your pets play as members of your family, which is why we strive to make you both comfortable while in our care. Losing a pet can be a difficult time, and we are happy to hear we made this time a bit less difficult. On behalf of our clinic and staff, thank you for trusting us with the care of your pet companions! 

Chris D.'s profile image
Chris D. 
rating
12 years ago

Online scheduling made my life way easier, and they called to confirm my requested time as well as the day before to make sure I was still able to make it. The check in process was very easy and efficient. They noticed how nervous my pup was and let us use a private waiting room while the vet tech prepared for his exam. Vet was friendly and seemed to genuinely care about Civ. Will definitely go back. 

Business response:

Hi Chris, thank you for taking the time to review us on Yelp! We are happy to hear you have enjoyed your experience with our clinic and staff and are happy to have you and your pet as a part of the East Maryland Animal Hospital family. The qualities you described are things we strive for on a daily basis, so it is a great compliment that we are achieving these traits. On behalf of our clinic and staff, thank you for trusting us with Civ's care. 

Samantha B.'s profile image
Samantha B. 
rating
12 years ago

My dog loves coming here, and I've never had less than a completely pleasant experience with the staff and the services. The reception area is clean and they are quick to get you signed in. There's a Keurig machine for use while you wait, which is never long. You and your pet are brought into an exam room where they go over the reason for the visit, a few questions about your pet's diet and any changes in behavior, and what charges to expect. They do take your pet to another room for some tests and services. During my firs... read more

Business response:

Thank you for taking the time to review us on Yelp, Samantha! At East Maryland Animal Hospital, we work hard to ensure you and your pet are comfortable while in our care. The qualities you described are things we strive to achieve on a daily basis, so it is a great compliment that we are fulfilling these traits. Our clinic and staff are happy to hear you have enjoyed your experience while in our care and look forward to seeing you and your pet companion again soon! 

Frequently asked questions about East Maryland Animal Hospital

How is East Maryland Animal Hospital rated?

East Maryland Animal Hospital has a 4.5 star rating with 782 reviews. 

When is East Maryland Animal Hospital open?

East Maryland Animal Hospital is open now. It will close at 2:00 p.m.