This profile has been claimed by the business owner or representative.
East Maryland Animal Hospital
- Veterinarians
- Phoenix, AZ
About this business
Location details
529 E Maryland Avenue, Phoenix, AZ, 85012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Couldn't ask for better staff they are so friendly and courteous. They have treated all our pets, and unfortunately have put down couple. During those must saddest times they are so compassionate and help you through this most difficult time. To have a caring compassionate place to care for you pet they are the best. We have a new dog we adopted from the Humane Society and they where so happy for us. It's nice to know that they are concern, do follow up calls, send Birthday e-cards to pet, over all great experience.
Business response:
Thank you for reviewing us, Eugene! We are delighted to hear you and your pet have enjoyed your experience while in our care. We understand the important role your pets play as members of your family, which is why we strive to make you both comfortable while in our care. Losing a pet can be a difficult time, and we are happy to hear we made this time a bit less difficult. On behalf of our clinic and staff, thank you for trusting us with the care of your pet companions!
Online scheduling made my life way easier, and they called to confirm my requested time as well as the day before to make sure I was still able to make it. The check in process was very easy and efficient. They noticed how nervous my pup was and let us use a private waiting room while the vet tech prepared for his exam. Vet was friendly and seemed to genuinely care about Civ. Will definitely go back.
Business response:
Hi Chris, thank you for taking the time to review us on Yelp! We are happy to hear you have enjoyed your experience with our clinic and staff and are happy to have you and your pet as a part of the East Maryland Animal Hospital family. The qualities you described are things we strive for on a daily basis, so it is a great compliment that we are achieving these traits. On behalf of our clinic and staff, thank you for trusting us with Civ's care.
My dog loves coming here, and I've never had less than a completely pleasant experience with the staff and the services. The reception area is clean and they are quick to get you signed in. There's a Keurig machine for use while you wait, which is never long. You and your pet are brought into an exam room where they go over the reason for the visit, a few questions about your pet's diet and any changes in behavior, and what charges to expect. They do take your pet to another room for some tests and services. During my firs... read more
Business response:
Thank you for taking the time to review us on Yelp, Samantha! At East Maryland Animal Hospital, we work hard to ensure you and your pet are comfortable while in our care. The qualities you described are things we strive to achieve on a daily basis, so it is a great compliment that we are fulfilling these traits. Our clinic and staff are happy to hear you have enjoyed your experience while in our care and look forward to seeing you and your pet companion again soon!
After doing a lot of research online and reading lots reviews, I settled on this animal hospital - and I'm glad I did! Reasons they're great: 1) Knowledgeable Vet - My puppy and I saw Dr Clemons. She was very attentive and thorough, and she took extra time to explain everything and answer all my questions. She even took the time to print out some helpful, educational materials that I could take home and read. 2) Fair Pricing & Not Pushy - Dr Clemons kindly offered several different medication options, which varied in pric... read more
Business response:
Hi Alice, thank you for your kind review! We are happy to hear you have enjoyed your experience with our clinic and staff and would like to welcome you to the East Maryland Animal Hospital family! As pet lovers and owners ourselves, we understand the important role your puppy plays as a member of your family which is why we strive to treat all our clients with respect and aim to educate you throughout the treatment process. Dr. Clemons and the entire staff greatly appreciate your encouraging words and look forward to keep... read more
Great people. They really understand pets and work with you and your pet. They won't try to upwell you at all. I would recommend this vet to anyone. Too bad I do not live in AZ anymore.
Dr Schroeder and the rest of the staff at East Maryland have taken great care of my pets for 13 years. The quality of care is exceptional, and their interest in my dog and cat's well being means a lot to me. I really appreciate their follow up calls after a treatment or new medication. KAT
Excellent service and customer care (both human and canine). Dr. Schroeder was a pleasure to deal with, and handled the problem with skill and compassion.
Dr Schroeder was great & very thorough w/ our new puppy. I had a lot of questions & she answered every one of them. She also followed up w/ an e-mail response after looking further into one of my questions. I also like that she gave our puppy lots of love & attention. The vet tech & staff were all very welcoming & friendly, as well. They were knowledgeable, helpful & also showed our puppy lots of attention. Very positive experience all around!
Have been a long time satisfied animal mom - all of our animals over the years have received excellent care; the staff is always great, caring and attentive and the follow up is excellent "
Business response:
Hi Betsy, thank you for your kind review! We are happy to hear you have enjoyed your experience with our clinic and staff. We work hard to provide your pets with quality veterinary care, and ensure you and your pet will always be treated with respect. Thank you for trusting us with the care of your fur babies, and we look forward to seeing you soon!
Frequently asked questions about East Maryland Animal Hospital
How is East Maryland Animal Hospital rated?
East Maryland Animal Hospital has a 4.6 star rating with 804 reviews.
When is East Maryland Animal Hospital open?
East Maryland Animal Hospital is open now. It will close at 6:00 p.m.