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Ecola Termite & Pest Control Services
- Home Services
- Mission Hills, CA
About this business
Location details
15314 Devonshire St, Mission Hills, CA, 91345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 2:00 p.m. | |
| Sun | Closed |
You guys are still having difficulty reading the notes on my file stating 1) the technician needs a key to gain entry to most of the property, including the garage and 2) Leave a copy of the invoice/service order under my mat or on top of the mailboxes to verify the tech has indeed covered the area needed. Every time --- yes, every time --- I need to remind you to look at the notes and follow these two guidelines. Also, I seem to get a lot of emails for service reminders. You guys are really good about that, even though ... read more
Ecola is easy to work with, and has given good service over the years. The reports, however, are hard to understand, there is no " bottom line" telling what was found, what was done or what is recommended ! You need clearer reporting.
The person (Reno) who came out was very personable and helpful. He returned as scheduled, removed the trapped rat and set up another appointment. At present I still have rat(s) but am unable to catch them and am unable to set a trap where I hear them. I look forward to the next visit with hopes of successfully removing/eliminating them.
They verified the upper attic was clear of termites. They treated the termites in the lower attic.
It was very good. But I have a lot of ants. what do I do? and also it left a lot of dust.\? is that normal?
The field Rep is great. Speaking with the office I didn't get the same customer support. Not a friendly response to a customer simply wanting to know the details of the rodent control visit. Not knowing how the rodent control is carried out I felt I was too much trouble because I was asking questions and was essentially being "upsold" by telling me I needed treatments more often without even knowing the details first. Finally I was told that the field Rep would contact me, which was a nice offer. If the person answering th... read more
Service ok
Service was cancelled late night before, I called back after hours, left a message and asked for a call back but didn't get one then called again to reset the appt...
Bad job on scheduling
Frequently asked questions about Ecola Termite & Pest Control Services
How is Ecola Termite & Pest Control Services rated?
Ecola Termite & Pest Control Services has a 4.7 star rating with 5,532 reviews.
When is Ecola Termite & Pest Control Services open?
Ecola Termite & Pest Control Services is closed now. It will open tomorrow at 7:30 a.m.