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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing beds where very comfortable It was comfy but was not quite what i had pictured it to be
Business response:
Thank you for providing your feedback and letting us know about your experience, Frankie. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Fair
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
the place needs updating. The room was outdated. there were very few restaurant choices. the location of the hotel is near to the casino and restaurant.
Business response:
Thank you for providing your feedback and letting us know about your experience, Joyce. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
NOT HAPPY!!!!!! First of all the bed had bed bugs! and also the door in the bathroom should not be set up that way because it was very difficult to get into the toilet, the door would block you from coming in!!! I was very disappointed for not having a microwave in the room! and the pillows had no support at all! and the rooms did have any USB outlets!... I had two huge windows and the front window gave me the view to the city but the other window only gave me the view of the rood and air conditioners! I was very upset about... read more
Business response:
Thank you for providing your feedback and letting us know about your experience, Emma. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Fair Bedsheets, chairs and room were dirty and dusty. Too pricey for the poor quality that we got for a room. Air conditioning doesn't work well at night but worked fine during the day. We loved millies Cafe the breakfast was so good!
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
cheap room for a Staycation. I would stay again if I had no expectations of a nice room the description of the room as a DELUXE was far from true, the room looked like it was a motel 6 and had really old furniture the casino was clean and did not smell of cigarettes, the restaurants were really good and the staff was great
Business response:
Thank you for providing your feedback and letting us know about your experience, Lisa. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Bad
Disappointing A/C stop working hard to sleep in the heat
Business response:
Thank you for providing your feedback and letting us know about your experience, Sears. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Nice place but no effort to overcome their technology issues with some form of compensation for gues Had a power outage, had no TV or internet for most of the duration. Casino drinks are watered down, waitress indicated that they checked and they were only 1/2 ounce! Nice relaxing location.
Business response:
Thank you for providing your feedback and letting us know about your experience, Kelly. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,152 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.