Eldorado Resort Casino

4.1

Hotels
Reno, NV

About this business

Hospitality Hotels

Location details

345 N Virginia St, Reno, NV, 89501, United States

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Weekday	Schedule	Status
Mon	12:00 p.m. to 12:00 p.m.
Tue	12:00 p.m. to 12:00 p.m.
Wed	12:00 p.m. to 12:00 p.m.
Thu	12:00 p.m. to 12:00 p.m.
Fri	12:00 p.m. to 12:00 p.m.
Sat	12:00 p.m. to 12:00 p.m.
Sun	12:00 p.m. to 12:00 p.m.

4.124,152 reviews

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Snider

3 years ago

Nice place, bad neighbors. There was a very noisy group in an adjacent room that kept us awake until 1 or 2am. Every time we would get to sleep they would cheer or yell. The facility was good to excellent. Our room was spacious and clean, with nice furnishings.

Business response:

Thank you for providing your feedback and letting us know about your experience, Snider. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino

Federico

4 years ago

Fair The room was small and what I really didn’t like was that I couldn’t open the fridge door all the way because it would hit the bed Hotel location was great. Staff was friendly

Business response:

Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.

Tony

4 years ago

Fair

Business response:

Michael

4 years ago

Very Poor

Business response:

Thank you for providing your feedback and letting us know about your experience, Michael. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino

Mayra

4 years ago

Very Poor Front desk female was very rude. August 6th we checked in around 1pm, and the front desk agent did not want us to check in early even tho we paid extra to check in early. Also she told us she wasn’t gonna rent us the room because we were underage when we clearly told her we were with our parents and the room was gonna be charged to his card. We had to wait a long time to wait for our dad to check us in just because she didn’t wanna get “fired” for that

Business response:

Thank you for providing your feedback and letting us know about your experience, Mayra. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino

Erlin

4 years ago

Bad

Business response:

Thank you for providing your feedback and letting us know about your experience, Erlin. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino

Chris

4 years ago

Poor

Morten

4 years ago

not worth the money the hotel is worn down. carpets are disintegrating free parking!

Business response:

Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino

William

4 years ago

Stay away. Gone way down hill since Ceasers took over Beds no fitted sheet on bottom so comes lose. By far the worst TV coverage and ability to use of any place I have been to in years. Nothing

Business response:

Thank you for providing your feedback and letting us know about your experience, William. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino