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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Very Poor I got bumped from a king to a queen for the same price because they overbooked.
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
it was OK but I will definitely, rethink staying at this hotel again, this is my 2nd bad experiance. The room, view, and parking. The room was very dated, and small. the restroom fan did not work, when we showered it would would steam up since i was traveling with my son i was not able to open the door for ventilation. I could hear the motors running all night.
Business response:
Thank you for providing your feedback and letting us know about your experience, Josephine. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
property not run well no SECURE internet, 20 minutes to check in, lumpy soft bed - my back hurt the whole next day! good restaurants
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Disappointing stay The entire hotel smells like old cigarettes. The bedding had stains. The pool was closed for the season (without any mention of it in the hotel description). The AC was so loud, it was hard to sleep and it could not be turned off. "Mountain View" means locking at the dirty backyard of other hotels. The rooms have not been updated since the 80's and look nothing like the pictures. The hotel is located very central. Parking and check-in was easy.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Poor
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Fair
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
very overpriced, but alright location entirely too expensive for the quality of the room. outdated, musty and stale decent location and a pool
Business response:
Thank you for providing your feedback and letting us know about your experience, Ian. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Will not go back Everything Nothing. From the time we checked in to checking out. El Dorado has really gone downhill
Business response:
Thank you for providing your feedback and letting us know about your experience, Robert. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,152 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.