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Elliott Beach Rentals
- Hospitality
- North Myrtle Beach, SC
About this business
Location details
401 Sea Mountain Hwy, North Myrtle Beach, SC, 29582, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:30 p.m. | |
| Sun | 8:30 a.m. to 5:30 p.m. |
Travel all the way from ******* for a room that I booked month ago. Looking forward to enjoying the beach with my family and had my elderly parents that couldn't do stairs. So they put me at beach colony 412. Once I arrived I knew it was going to be issue. The door was open not lock. When I opened the door the smell was horrible. But I proceeded to the first bedroom and the carpet will soak in ********* can hear it as you step on the rug. The rug in the first room also has some discoloration in carpet. I immediately turn aro... read more
Business response:
Thank you for the feedback, you were refunded all of your money and this was an unnecessary claim to the BBB. We understand you were frustrated, and we try to help all of your guests to the best of our ability but making this complaint was unnecessary since we took care of you.
For the past I say 4 or 5 years my family and I have used Elliott Beach Rentals and we have always stayed at pretty nice places but this year this year was not the same. We stayed at the **************** condo unit 901 and it was just bad from the start. First we check in around 3:30ish and they tell me the room is still being cleaned and thats fine with me. So we go down the road for a little shopping and around 5ish I get a text stating the room is ready. So we go to the location and after searching and searching for the r... read more
Business response:
Thank you for reaching out to Elliott Beach Rentals. please get in touch with us at ************************************************ so we can better assist you with your complaint.
Terrible. Aboslutey terrible. The house we rented was *****************************************. When we arrived the pool deck was scatterd with dirty clothing, soaking wet shoes and 2 bags worth of trash. We were advised by the pool company not to use the pool due to needing shocked and a missing drain cover on the bottom. The house had dry wall tape falling from the ceiling above the counter top, the ceiling was leaking water, one of the showers had no doors, the pool table was unuseable because the felt was torn, the air ... read more
Business response:
We apologize for the inconveniences you were faced with on your vacation. We hope that you were taken care of by the VP and you will come back to see us again in the future.
I have attempted to leave 2 reviews for Elliott under the listing for ***** feet retreat. They refuse to post my review or even get back to me. June 22 we arrived at our rental which was absolutely filthy. Figured we would try and make the best of it for the kidsuntil we were going to bed that night we found USED NEEDLES and an accu check blood test strip right beside the nightstand/bed. Go to plug up the lamp on the nightstand and right between the bed and nightstand is a ziploc bag with more needles, a ripped off prescript... read more
Business response:
Thank you for the review, and feedback about your stay. We are sorry about the issues with ***** Feet Retreat. Please reach out to me at ext 333 in reference to your stay.
So disappointed. I rented a unit from Elliott Beach Rentals through Airbnb for my familys vacation at the beach. Upon arrival to the unit around 3:00pm. We walked in to a nasty smell in the unit. Upon further inspection we found what appeared to be vomit on the headboard, down the wall and next to the bed. There were lots of hairs on the nightstand next to the bed where it had not been dusted or wiped. The refrigerator was visibly unclean and funky. The shower liner had black moldy stains on it. The floor was sticky to walk ... read more
Business response:
Thank you for reaching out to us about your stay. I have gone over your notes and the conversations in chat with the reservations department and also *** ****** From our side at Elliott Beach Rentals, we refunded you everything but $351.23 your total with us was ******* we refunded ******. the rest is from *** ***** and their fees. We have no control over the fees that they charge we apologize for that and we understand its very frustrating going between two companies to try and be reimbursed money. Please reach out to *** *... read more
We went to Myrtle ********************** and stayed at The ***** HOUSE in North Cherry Grove. The cleanliness and upkeep of the home was little to none. The home was dusty, moldy in parts and unsanitary in others. Caked up dust is visible on the ceiling fans and vents. Mold is visible on venting and certain areas in bathrooms, like the a shower heads. Disgusting! There was even a crockpot in one of the bathrooms. The floors were extremely slippery because sand was on them. The carpets need to be cleaned, if not pulled up alt... read more
Business response:
Thank you for reaching out to Elliott Beach Rentals, we apologize that you had issues with the ***** home, however you never called us to report anything about these issues and we definitely would have taken care of them or moved you to another property. There is nothing stating that you were unhappy with your stay and if we do not know what is wrong with the home we can not fix it or take care of the issues while you are with us. You have left reviews on every web page we have and a response has *** made to each and every o... read more
I had pretty much put this out of mind after several months.Time to start planning next beach trip.Received my new listing book from Elliott.Reminded me not to use them againLast June we rented a unit through them.Ocean Terrace/Cherry Grove Cant remember unit number but first floor facing Ocean Blvd.The amenity list included hot tub.Dealing with a physical injury I was looking forward to the hot tub..It was out of serviceNot just broke and being repaired..Probably not in service for months..Privacy fence around it was collap... read more
Business response:
Thank you for reaching out to Elliott Beach Rentals in reference to your complaint. After reviewing your reservation with us, it shows that you agreed to the ***** when you were in the office speaking to a manager. You did not say anything else about the hot tub you advised the unit was nice and the pool was nice as well. We have no control over the *** and their response to having amenities fixed or taken care of in a timely manner. We apologize that you had these issues, we could have moved you to another unit or compensat... read more
I rented a condo for three months, 22/1 to 2/29. I have this unit once before with no issues. The unit, Baywatch III unit 835 has become a little dated but acceptable. In ******** add of the unit it stated 'laundry available. In my rental agreement under the amenities it stated " laundry room on 1st floor. Baywatch has been doing renovations and totally closed down the laundry room on 1st floor and recommended using the one in building 1. Unfortunately the dryer doesn't work because the vents are clogged. I sent a letter to ... read more
Business response:
Thank you for reaching out to Elliott Beach Rentals in reference to your complaint, you were advised that there was amenities in building one that you could have used. If the dryer there was clogged is on the building management team not Elliott Beach Rentals. You were advised that we would also give you any money spent for a laundry mat as well. We have no control over the building doing renovations or construction and we are not told about their projects as well. We apologize that you had a terrible stay and you feel that ... read more
We rented ambassador 205 and we're moved to the oasis. Both houses get same review: Horrible!! Dirty, literally hasn't been cleaned in at least a year. Fans had dust hanging off the blades, the walls, cabinets and every surface was grimy and greasy. The light fixtures had years worth of dust on them. Toilets had urine on the sides. The laundry room had a bucket full of mold. The washing machine was dirtier than any clothes you'd want to wash. Old empty water bottles in the cupboards. Mattresses weren't suitable for a dog, ur... read more
Business response:
Thank you for reaching out to Elliott Beach Rentals about the issues you had with the unit, due to the circumstances of the unit you stayed in you were refunded in full except the one night that you did stay. We apologize that you had issues with the unit and were not happy with the home we moved you too. We understand your frustration and we apologize that you did not have the home that you needed to accommodate your needs.
Frequently asked questions about Elliott Beach Rentals
How is Elliott Beach Rentals rated?
Elliott Beach Rentals has a 3.8 star rating with 4,014 reviews.
When is Elliott Beach Rentals open?
Elliott Beach Rentals is open now. It will close at 5:30 p.m.