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Elliott Beach Rentals
- Hospitality
- North Myrtle Beach, SC
About this business
Location details
401 Sea Mountain Hwy, North Myrtle Beach, SC, 29582, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:30 p.m. | |
| Sun | 8:30 a.m. to 5:30 p.m. |
We went to Myrtle ********************** and stayed at The ***** HOUSE in North Cherry Grove. The cleanliness and upkeep of the home was little to none. The home was dusty, moldy in parts and unsanitary in others. Caked up dust is visible on the ceiling fans and vents. Mold is visible on venting and certain areas in bathrooms, like the a shower heads. Disgusting! There was even a crockpot in one of the bathrooms. The floors were extremely slippery because sand was on them. The carpets need to be cleaned, if not pulled up alt... read more
Business response:
Thank you for reaching out to Elliott Beach Rentals, we apologize that you had issues with the ***** home, however you never called us to report anything about these issues and we definitely would have taken care of them or moved you to another property. There is nothing stating that you were unhappy with your stay and if we do not know what is wrong with the home we can not fix it or take care of the issues while you are with us. You have left reviews on every web page we have and a response has *** made to each and every o... read more
I had pretty much put this out of mind after several months.Time to start planning next beach trip.Received my new listing book from Elliott.Reminded me not to use them againLast June we rented a unit through them.Ocean Terrace/Cherry Grove Cant remember unit number but first floor facing Ocean Blvd.The amenity list included hot tub.Dealing with a physical injury I was looking forward to the hot tub..It was out of serviceNot just broke and being repaired..Probably not in service for months..Privacy fence around it was collap... read more
Business response:
Thank you for reaching out to Elliott Beach Rentals in reference to your complaint. After reviewing your reservation with us, it shows that you agreed to the ***** when you were in the office speaking to a manager. You did not say anything else about the hot tub you advised the unit was nice and the pool was nice as well. We have no control over the *** and their response to having amenities fixed or taken care of in a timely manner. We apologize that you had these issues, we could have moved you to another unit or compensat... read more
I rented a condo for three months, 22/1 to 2/29. I have this unit once before with no issues. The unit, Baywatch III unit 835 has become a little dated but acceptable. In ******** add of the unit it stated 'laundry available. In my rental agreement under the amenities it stated " laundry room on 1st floor. Baywatch has been doing renovations and totally closed down the laundry room on 1st floor and recommended using the one in building 1. Unfortunately the dryer doesn't work because the vents are clogged. I sent a letter to ... read more
Business response:
Thank you for reaching out to Elliott Beach Rentals in reference to your complaint, you were advised that there was amenities in building one that you could have used. If the dryer there was clogged is on the building management team not Elliott Beach Rentals. You were advised that we would also give you any money spent for a laundry mat as well. We have no control over the building doing renovations or construction and we are not told about their projects as well. We apologize that you had a terrible stay and you feel that ... read more
We rented ambassador 205 and we're moved to the oasis. Both houses get same review: Horrible!! Dirty, literally hasn't been cleaned in at least a year. Fans had dust hanging off the blades, the walls, cabinets and every surface was grimy and greasy. The light fixtures had years worth of dust on them. Toilets had urine on the sides. The laundry room had a bucket full of mold. The washing machine was dirtier than any clothes you'd want to wash. Old empty water bottles in the cupboards. Mattresses weren't suitable for a dog, ur... read more
Business response:
Thank you for reaching out to Elliott Beach Rentals about the issues you had with the unit, due to the circumstances of the unit you stayed in you were refunded in full except the one night that you did stay. We apologize that you had issues with the unit and were not happy with the home we moved you too. We understand your frustration and we apologize that you did not have the home that you needed to accommodate your needs.
We rented ********************* 705 #1. The place was dreadful. It was filthy throughout, with caked on dust on the walls, ceiling fans and other light fixtures. The main bath had mold in the shower. Broken door blinds on the main floor as well as broken cabinets for the wet bar. Also, had a large hole from a fist in the entryway. Pots and pans were disgustingly dirty. Laughably, it is described as well maintained, comfortable and appealing. This place was the equivalent of a college frat house. Had my family and I not drive... read more
Business response:
Thank you for the information however you did not stay at ********************* 705 this year you stayed at WHD1103, if this is about ********************* that was in 2022. We appreciate you reaching out to us over the issues and we have notified the proper team leads to look into your issues
Wish I had read these reviews before renting from Elliott. We rented All Decked Out and the place was filthy. Couldn't check in until 8pm because house was being "cleaned". Lights in kitchen were out. How can you clean with no lights? It wasn't! Pots and pans had not been scrubbed and still had burnt on food on them, floors had not been cleaned and were filthy, Vents were covered with dust and mold inside, blood stains on sheet, dust everywhere, outside shower broken. Office personnel called Sun morning concerning electrical... read more
Business response:
Thank you for reaching out to us, if you have pictures of the unit please forward them to me and I will work on things on my end to assist with your terrible stay email me at ************************************************
We spent $1500 on a room at **************** for a family trip. They changed our booked room, had issues with air conditioning and a broken bed. Elliott Rentals promised reimbursements but offered only $140. ********, the representative, was uncooperative and argued with false information. We won't use Elliott Rentals again, resulting in the loss of over 30 regular customers.
Business response:
*******************, you were refunded 364 not 140, so this is innacurate information, We offered to move you and you declined. You were rude to our staff members and unfortunately we can not help you with anything more at this time.
Company advertises on VBRO and 3rd party sites even if dates requested arent available. Entered my dates, selected a rental and paid only to get an email within an hour saying that the rental wasnt available on the dates that I selected. They assured me that my card wouldnt be charged; however when I checked my account there was a VBRO booking charge. I contacted them to find out why I was still charged and they said I would have to take it up with VBRO; which I shouldnt have had to do since they canceled not me. I contacted... read more
Business response:
Thank you for this information, we are a rental company and we have bookings through ****, however we do not receive any money from **** until you check out of your unit. We do not control the money that is taken from you until you become our guest at one of our rentals. We are sorry that you had these issues but this seems like an issue that should be handled through **** not through Elliott Realty.
** booked a room back in Jan. ** cancelled said room end of Feb. Avoid @ Elliott Beach Rentals at all cost! They say during summer months its a Sat-Sat rental. However we cancelled our reservation, and was told we had to wait til it was booked to be refunded. Ok cool, then they go and book it Sat-Tuesday, leaving **d-Fri open, and booked it Sat. So that avoided ** getting a refund all together because they said all the days we booked had to be reserved in order for ** to be refunded. When we specifically tried to book days o... read more
Business response:
Thank you for this information an email has been sent to you, so that we can get more information about this reservation. Please respond to the email so that we may be able to help you further. The only information I have is back from 2022, if that is the case this will be out of my hands to fix I am sorry.
Frequently asked questions about Elliott Beach Rentals
How is Elliott Beach Rentals rated?
Elliott Beach Rentals has a 3.8 star rating with 4,034 reviews.
When is Elliott Beach Rentals open?
Elliott Beach Rentals is open now. It will close at 5:30 p.m.