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Elliott Beach Rentals
- Hospitality
- North Myrtle Beach, SC
About this business
Location details
401 Sea Mountain Hwy, North Myrtle Beach, SC, 29582, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:30 p.m. | |
| Sun | 8:30 a.m. to 5:30 p.m. |
The condo was very nice and the location PERFECT for easy access to the beach for morning and evening walks!!!
Business response:
Thank you, *****, for the review and feedback. It was our pleasure to serve you during your recent visit to our coast. I hope we have the honor of serving you again.
Verandas at ******************************* -Extremely Disappointing Experience-NOISE Our experience with Elliott Rentals was extremely disappointing. We arrived after an 11hr drive with my 89 yr old mother, who was looking forward to resting, only to find that we did not have linens. After many phone calls, linens were finally delivered at 11P. This was unacceptable, given my mothers age and the long day of travel.The biggest issue, however, was the ongoing construction noise directly below the apartment All week 8a-6p we e... read more
Business response:
Hi ******! Thank you for reaching out to Elliott Beach Rentals through the Better Business Bureau!We sincerely apologize for the frustration and inconvenience you experienced during your stay. Upon being notified of the concerns regarding the nearby construction noise, our team remained in communication with you throughout your stay and worked to provide available solutions. While we unfortunately have no control over construction projects being conducted by the property association or neighboring entities, we understand how... read more
I am writing to formally express my dissatisfaction with the repeated negative experiences I have had with ****** Beach Rentals over the past five ******** family and I have been loyal customers for approximately 20 years, which is why I have made repeated efforts to overlook past issues and continue booking with your company. Unfortunately, those efforts have not been met with improvement. On multiple occasions, we have arrived for what should be a relaxing beach vacation only to find homes that were unclean and not properl... read more
Business response:
Hi ****! Thank you for reaching out to Elliott Beach Rentals through the Better Business Bureau.After reviewing our records, we were unable to verify the experiences described in your complaint. Our records indicate that you have not completed a stay with Elliott Beach Rentals in several years. Additionally, your most recent reservation was cancelled due to non-payment and therefore did not result in a stay at one of our properties. Because there has not been a recent completed reservation, we are unable to investigate or su... read more
We rented ***************** Penthouse 3 for the entire month of November 2025, described as a luxury penthouse 3 BR, 3 BA, on the beach. Dirt crunched under our feet, then when we lifted our feet they stuck to the floor. The kitchen and bathroom floors were covered in black sticky dirt. The place was disgustingly filthy. We didn't sleep there one night. The grout in the showers had such thick mold on them that it was peeling off like a scab would. Countertops had layers of dirt. The mirrors were filthy. Bugs were in the bedr... read more
Business response:
Hi ********! Thank you for reaching out to Elliott Beach Rentals through the Better Business Bureau. It was great connecting with you on the phone this evening. I have processed the full refund and have emailed you an apology letter on behalf of the company. We are hopeful that you reconsider using our company again in the future, as we would love to host you and your family again. If I can be of further assistance, please don't hesitate to reach by email at: ******************************************** or by phone at ******... read more
HORRIBLE COMPANY to work with!! Second year in a row we were given a dirty, infested, misrepresented rental with little disregard for our concerns, rude staff and MINIMAL compensation back!! We will NEVER use ****** BEACH RENTALS AGAIN!!
Business response:
Hello! Thank you for reaching out to Elliott through the Better Business Bureau. I enjoyed chatting with you today on the phone and I am glad we have come to a resolution with compensation. Please consider removing or editing this review as your complaint was resolved. Should you need anything further, please don't hesitate to contact me via email: ******************************************** or by phone at **********************. Thank you!
********** with a great view. But, very dirty! Couldnt use any of the kitchen appliances except the oven. Inside the kitchen draws & pantry were dirty. /r/nFound other peoples knee pads, socks, etc (dusty), plus weeks of *********** in the unit. /r/nThe mattress covers had dirt & dried body fluids on them. /r/nI dont think the balcony has been washed in weeks. /r/nThis place needs a deep cleaning.
Business response:
Hi *****! Thank you for reaching to to us through the Better Business Bureau. I am sorry to hear of the experience you had. My records state that you did speak with a supervisor and received compensation. Should you need anything further, you can contact me by phone at ********************** or by email at: ********************************************* Thank you.
Horrible service. When we arrived the office was closed. Had to call a number to get our code. Called for literally 25 minutes not a single soul would answer. Finally get someone on the phone and get our code. When we arrive at our rental the parking spot we were given was extremely small and couldnt fit our regular sized pickup. We spend another 15 minutes trying to get someone on the phone. They tell us theres nothing we can do. Mind you there was nothing about the TINY parking spots. Lady told us we can pay for parking at... read more
Business response:
Hello! Thank you for reaching out to us through the Better Business Bureau. I have been in contact with your father and have emailed you both. We appreciate you taking the time to give us your feedback on multiple platforms. Please read my email when you have a moment as I discuss compensation. If you have any further questions, comments or concerns please don't hesitate to respond to my email or call me at **********************. Thank you!
Why is the BBB not doing anything about this company? Everyone seems to be having the same issues. They have loop hole after loop hole to take your money. You give them a down payment and they somehow end up with it, you cancel with sufficient time to re-rent the property at the same price and then they take 95% of your money and someone elses. Hi *******! Thank you for reaching out to Elliott through the Better Business Bureau. Unfortunately, you did not "cancel with sufficient time", our cancellation policy is clear, and I... read more
Why is the BBB not doing anything about this company? Everyone seems to be having the same issues. They have loop hole after loop hole to take your money. You give them a down payment and they somehow end up with it, you cancel with sufficient time to re-rent the property at the same price and then they take 95% of your money and someone elses.
Business response:
Hi *******! Thank you for reaching out to Elliott through the Better Business Bureau. Unfortunately, you did not "cancel with sufficient time", our cancellation policy is clear, and I will email you a copy of our cancellation policy so you understand for the future. I also see where you were contacted yesterday, and you indicated that you might re-book the property. Please reach out to us for clarification before going to the Better Business Bureau in the future, as you have signed our guest agreement that thoroughly explain... read more
Frequently asked questions about Elliott Beach Rentals
How is Elliott Beach Rentals rated?
Elliott Beach Rentals has a 3.8 star rating with 4,326 reviews.
When is Elliott Beach Rentals open?
Elliott Beach Rentals is open now. It will close at 5:30 p.m.