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Embrace Pet Insurance
- Pet Insurance
- Cleveland, OH
About this business
Insurance Plans Designed with You and Your Pets in Mind All of your pet’s unexpected accidents & illnesses are covered with Embrace’s one simple yet comprehensive pet insurance plan. Personalize your policy by selecting the annual maximum, annual deductible, and reimbursement percentage that fit your budget and needs.
Location details
4530 Richmond Rd, Cleveland, OH, 44128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
So GLAD I cancelled with them. They're a HUGE SCAM and shouldn't even be allowed to provide insurance for pet's. It's DISGUSTING what these insurance companies are allowed to get away with.
They kept telling me that they were waiting for more information about my claim and would only take 30 days after the first claim. Then, they raised my rates on my claim and refused to give me any information about what was happening to the claim. They are total scammers. Don't ever use these people.
GARBAGE! LIES! SCAM! Paid a $800 annual policy, made a claim past the waiting period, and was denied for a ER visit. This ER visit was due to my dog vomiting blood and Embrace decided that this was a preexisting condition because my dog was seen by the vet before for vomiting. To be clear, that visit was just for vomiting not vomiting blood. Embrace also decided to let me know AFTER I filed my first claim, that diarrhea was one of my dog's preexisting condition and dog has a preexisting condition of spinal issues. So Embrace... read more
Beware, this is a predatory company in my experience. Last Oct, I purchased an accident/illness policy for our 4 mos old pup in full. I read the policy docs and was very alarmed by what I perceived as extremely vague, predatory language. Per my policy, anything deemed the result of owner neglect and/or behavioral problem/s could be denied, giving Embrace what I saw as overreaching discretion, as nearly every claim COULD potentially be denied based on the adjusters’ interpretation of the event itself (ie dog jumping through a... read more
I was shocked that when my policy renewed Embrace started charging my credit card 154 dollars per month when my previous premium was 114 dollars. First, I never said they could charge more and second, this is a 35% increase, which is criminal. I used the insurance, which is why I purchased it and they increased my rate substantially like a typical auto insurer. This was absolutely unacceptable and even more appalling they charged me a higher rate without my written authorization. This needs to be fixed as it is completely un... read more
Don’t use embrace pet insurance. All the claims get rejected even though it’s for a different diagnosis. Always saying due to preexisting condition. I had wellness plan as well and didn’t use the whole amount. They still billed me for the year and told me there’s no wellness plan stand alone so still need to have some type of insurance with it if I want to use rest of the money covered under wellness plan. Biggest regret is using this company. SCAM!!!
COMPLETE SCAM...DO NOT USE. I brought my puppy home and she started having diarrhea and became lethargic after only three days. I looked up different insurances and decided to go with embrace. They wouldn't cover the bill because it was a pre-existing condition. Which is fine and what I expected. When I took her to the vet, she was diagnosed with coccidia and Gerardia. She was treated for these and within one week was 100%. Four months later, on a walk, she jumped into some stagnant water and began having diarrhea and lethar... read more
This company is a total SCAM! Just keep asking for the same information Over & over just a stall tactic not to pay Horrible company!!!!
They are lying thieves that use legal B.S. to be steal money from the customer and never pay out a claim.if your planning a pet insurance do not go to Embrace .i should of done more homework on this company on policy claim they run.not a good company at all there employees are trained robots to say sorry for what ever your getting denied on if I could give a negative rating it would be -5 star do not pay into this legal scam that Embrace is pulling Embrace is a full on money taking insurance co.that doesn’t help it customers... read more
Frequently asked questions about Embrace Pet Insurance
How is Embrace Pet Insurance rated?
Embrace Pet Insurance has a 3.9 star rating with 13,667 reviews.
When is Embrace Pet Insurance open?
Embrace Pet Insurance is open now. It will close at 8:00 p.m.