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5652 East Baseline Rd, Mesa, AZ, 85206, United States
Get directionsI had Covid last December and was transferred from the hospital to Encompass. I didn't know what to expect but have to say that I was pleasantly surprised. I was treated well and my physical therapists were excellent. Everyone was friendly, kind and considerate. Don't know why I took so long to write this review. I was discharged December 30th almost a year ago. If I ever need rehab again, I would choose to go back to Encompass again.
Business response:
Thanks for entrusting us with your care, Marian. We're happy that you had such a good experience!
I had Covid last December and was transferred from the hospital to Encompass. I didn't know what to expect but have to say that I was pleasantly surprised. I was treated well and my physical therapists were excellent. Everyone was friendly, kind and considerate. Don't know why I took so long to write this review. I was discharged December 30th almost a year ago. If I ever need rehab again, I would choose to go back to Encompass again.
Business response:
Thanks for entrusting us with your care, Marian. We're happy that you had such a good experience!
This place is good, in general, but with some changes, could be five stars. From my previous experiences with rehab for other family members, the physical therapy was generally excellent but other aspects of operations and patient care were spotty. - The front desk workers provide an outstanding first impression. She always greeted visitors with a smile, kind words and when needed, clear directions on how to get to your loved one's room. - The facility is extremely clean. - The Physical and Occupational Therapists were outst... read more
Business response:
Hi Deb, we're sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you'd like to share additional details, please email us directly at feedback@encompasshealth.com.
This place is good, in general, but with some changes, could be five stars. From my previous experiences with rehab for other family members, the physical therapy was generally excellent but other aspects of operations and patient care were spotty. - The front desk workers provide an outstanding first impression. She always greeted visitors with a smile, kind words and when needed, clear directions on how to get to your loved one's room. - The facility is extremely clean. - The Physical and Occupational Therapists were outst... read more
Business response:
Hi Deb, we're sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you'd like to share additional details, please email us directly at feedback@encompasshealth.com.
I cannot say enough about this facility. From the facility itself, to the food, to the staff, to the therapy. My son spent 3 weeks here in October/November, and made such great progress it was mind-blowing. Clay, Jason, Sarah, & Liz KILLED it on the Therapy side! Gary & Company delivered excellent food and service! John, Lisa, Justin, & everyone else on the nursing staff were nothing short of amazing. Joy, Megan, & the rest of the Admin staff were also excellent. Not sure what is up with the small # of negative reviews, but ... read more
I cannot say enough about this facility. From the facility itself, to the food, to the staff, to the therapy. My son spent 3 weeks here in October/November, and made such great progress it was mind-blowing. Clay, Jason, Sarah, & Liz KILLED it on the Therapy side! Gary & Company delivered excellent food and service! John, Lisa, Justin, & everyone else on the nursing staff were nothing short of amazing. Joy, Megan, & the rest of the Admin staff were also excellent. Not sure what is up with the small # of negative reviews, but ... read more
Jessica and Tyler are expert occupational and physical therapists. They gave me the ability to function independently at home, after my stroke. Many other employees were helpful along the way, including Teresa.Theresa. Thanks to all!
Jessica and Tyler are expert occupational and physical therapists. They gave me the ability to function independently at home, after my stroke. Many other employees were helpful along the way, including Teresa.Theresa. Thanks to all!
Mom fell again. Due to the nature of it the hospital said a skilled nursing facility was not enough. This was one of the options they gave us, and I received a recommendation for them, so this is where she went. The facility looks like a hospital. The room was relatively spacious with features typical of a hospital. Mom said the staff was great. From my limited interactions with them I would say they seemed on top of things. She thought all the nurses and therapists were great, and they all said goodbye, calling her b... read more
Encompass Health Rehabilitation Hospital of East Valley has a 4.4 star rating with 327 reviews.
Encompass Health Rehabilitation Hospital of East Valley is open now. It is open 24/7.