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Encompass Health Rehabilitation Hospital of Round Rock

3.9

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Location details

1400 Hesters Crossing Rd, Round Rock, TX, 78681, United States

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3.9378 reviews
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Gardner T.'s profile image
Gardner T. 
rating
3 years ago

My mom was admitted to receive rehab following a stroke. Staff was professional, courteous, attentive, personable, highly skilled, and genuine in their efforts to get her back to the level of strength she had prior to her mishap. They went out of their way to make sure she had what was needed and desired on numerous times. Special kudos to her case manager, Maria, for ensuring that we were always kept abreast of her progress. 

Business response:

Hi Gardner! Thank you for your feedback, it was a privilege and an honor to care for your mom during her stay at Encompass Health. 

Diane L.'s profile image
Diane L. 
rating
4 years ago

Great place to rehab. Many staff on hand. Doctors and nurses great. Physical therapists great. Gyms and equipment top notch. Everyone friendly and well attended to. 

Business response:

Hi Diane! Thank you for being a part of sharing the magic! 

Diane L.'s profile image
Diane L. 
rating
4 years ago

Great place to rehab. Many staff on hand. Doctors and nurses great. Physical therapists great. Gyms and equipment top notch. Everyone friendly and well attended to. 

Business response:

Hi Diane! Thank you for being a part of sharing the magic! 

Kristine H.'s profile image
Kristine H. 
rating
4 years ago

Can't say enough good things about this place. If you have a choice of where to go for in-patient rehab for yourself or a loved one, this is it. My dad had an outstanding team of doctors, nurses, therapists, and staff. He even liked the food. Rooms and public areas are nice in size and clean (hooray). His doctors and therapists called me with daily updates if I wasn't there at the times they came. Also, before going home, his therapists went over his program w/ me and answered all my questions about furthering his at-home t... read more

Business response:

Thanks for entrusting us with your dad's care, Kristine. We're happy that you had such a good experience! 

Kristine H.'s profile image
Kristine H. 
rating
4 years ago

Can't say enough good things about this place. If you have a choice of where to go for in-patient rehab for yourself or a loved one, this is it. My dad had an outstanding team of doctors, nurses, therapists, and staff. He even liked the food. Rooms and public areas are nice in size and clean (hooray). His doctors and therapists called me with daily updates if I wasn't there at the times they came. Also, before going home, his therapists went over his program w/ me and answered all my questions about furthering his at-home t... read more

Business response:

Thanks for entrusting us with your dad's care, Kristine. We're happy that you had such a good experience! 

Donna W.'s profile image
Donna W. 
rating
7 years ago

This is a first-class operation. My mother was somewhere else for 3 months and deteriorated quickly. We had almost given up. After being moved here, she was walking in 2 weeks and came home with a new lease on life. The staff was wonderful and treated my mother and the family with great respect and were so caring. They communicated very well so I don't understand the bad comments from some of the others. Some of the bad comments are old and when they were actually a different company. The newer ones are the new Encompass. Th... read more

Donna W.'s profile image
Donna W. 
rating
7 years ago

This is a first-class operation. My mother was somewhere else for 3 months and deteriorated quickly. We had almost given up. After being moved here, she was walking in 2 weeks and came home with a new lease on life. The staff was wonderful and treated my mother and the family with great respect and were so caring. They communicated very well so I don't understand the bad comments from some of the others. Some of the bad comments are old and when they were actually a different company. The newer ones are the new Encompass. Th... read more

Sharon L.'s profile image
Sharon L. 
rating
7 years ago

NOT SURE WHY NEGATIVE REVIEWS ... Both myself and my husband were patients here. One day I was sick and "refused" to do my PT etc. I had to make it up to comply with guidelines by medicare. THEY ARE conscious of the patient and the family communications. I am choosing them again as my husband is once again having to go to short term rehab. 1 - 10 I rate them a 100. YES - some of the nursing staff is a bit less than pleasant... but don't all hospitals have these employees. I loved the NP, the PT and OT staff. Do not... read more

Sharon L.'s profile image
Sharon L. 
rating
7 years ago

NOT SURE WHY NEGATIVE REVIEWS ... Both myself and my husband were patients here. One day I was sick and "refused" to do my PT etc. I had to make it up to comply with guidelines by medicare. THEY ARE conscious of the patient and the family communications. I am choosing them again as my husband is once again having to go to short term rehab. 1 - 10 I rate them a 100. YES - some of the nursing staff is a bit less than pleasant... but don't all hospitals have these employees. I loved the NP, the PT and OT staff. Do not... read more

Frequently asked questions about Encompass Health Rehabilitation Hospital of Round Rock

How is Encompass Health Rehabilitation Hospital of Round Rock rated?

Encompass Health Rehabilitation Hospital of Round Rock has a 3.9 star rating with 378 reviews. 

When is Encompass Health Rehabilitation Hospital of Round Rock open?

Encompass Health Rehabilitation Hospital of Round Rock is open now. It is open 24/7.