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Encompass Health Rehabilitation Hospital of Round Rock
About this business
After reading the other reviews posted, I was scared to death for my mother who was recovering from a broken pelvis, to be admitted to Reliant. She has a very specialized diet in addition to her injury. The staff was able to accommodate her needs and was quick to replace anything that came from the kitchen incorrectly. We experienced nothing but caring and professional service. She had excellent care from all the therapist as well. I think it's very helpful to have someone communicate specific needs with the staff and f... read more
My mother was here for several days after having both of her knees replaced. The staff was very nice. Great doctor and caring nurses. Rooms are much nicer than the hospital. Very bright and clean. They handled all the paperwork. No complaints.
My mother was here for several days after having both of her knees replaced. The staff was very nice. Great doctor and caring nurses. Rooms are much nicer than the hospital. Very bright and clean. They handled all the paperwork. No complaints.
My husband is in their care. They do not care about the patients. All they care about is the big fat check they will get at the end of the two weeks of rehab.
Business response:
Hi Rosa, we’d appreciate the opportunity to learn more about your experience at Encompass Health Round Rock. If you don’t mind providing additional details, we’ll pass it along to the appropriate contacts. You can email us directly at feedback@encompasshealth.com.
My husband is in their care. They do not care about the patients. All they care about is the big fat check they will get at the end of the two weeks of rehab.
Business response:
Hi Rosa, we’d appreciate the opportunity to learn more about your experience at Encompass Health Round Rock. If you don’t mind providing additional details, we’ll pass it along to the appropriate contacts. You can email us directly at feedback@encompasshealth.com.
My husband went to St. David's Round Rock within the last couple days. He has been sick so long. He is very weak. This woman approached us at 10 or 11 at night.Explained their services were perfect for him. Desperate, tired I talk him into going. Finally he agrees. That hope was soon gone. He is put in a room. Nothing to eat or drink was offered. He asked for a urinal they left the room. Never returned. He is too weak to do much. Peed on himself. Buzzed the red button. No one came. He had to lay in his own urine for 8 hours... read more
Business response:
Hi Renee, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com.
My husband went to St. David's Round Rock within the last couple days. He has been sick so long. He is very weak. This woman approached us at 10 or 11 at night.Explained their services were perfect for him. Desperate, tired I talk him into going. Finally he agrees. That hope was soon gone. He is put in a room. Nothing to eat or drink was offered. He asked for a urinal they left the room. Never returned. He is too weak to do much. Peed on himself. Buzzed the red button. No one came. He had to lay in his own urine for 8 hours... read more
Business response:
Hi Renee, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com.
I have left several messages for case workers and nurses (Katrina, Maria, Amber) about a mutual patient (needing general info regarding their transportation of patients to other facilities) and have yet to receive a call back. I would hate to have my family member admitted here, and not be able to get any simple answers. This is causing a huge delay in patient care.
I have left several messages for case workers and nurses (Katrina, Maria, Amber) about a mutual patient (needing general info regarding their transportation of patients to other facilities) and have yet to receive a call back. I would hate to have my family member admitted here, and not be able to get any simple answers. This is causing a huge delay in patient care.
Frequently asked questions about Encompass Health Rehabilitation Hospital of Round Rock
How is Encompass Health Rehabilitation Hospital of Round Rock rated?
Encompass Health Rehabilitation Hospital of Round Rock has a 4 star rating with 407 reviews.
When is Encompass Health Rehabilitation Hospital of Round Rock open?
Encompass Health Rehabilitation Hospital of Round Rock is open now. It is open 24/7.