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Epos Now
- Software company
- Coolum Beach, QLD
About this business
Location details
4/30 Corbould Rd, Coolum Beach, QLD, 4573, Australia
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Worst Experience Worst pos system. Do not use it ever. We cancelled the account and received the confirmation saying account is closed but they are continuing with the payment deduction. Worst customer service experience ever. No one replies to email as well. Have to wait long for the phone suport.
Beware do not sign up Beware Sales rep dosnt tell all the details Will cost thousands more
Scammed Totally scammed company. They are forcing to give them all money even if I cancel the till and software in 4th day I order. The customer service said you can have it as it purchased which is scammed. I told them it can be return if I return it in 14 days still they so no this and that. I told them my business plan shutdown. There is no use or anything. Now they are forcing to pay them 12 months subscription which I don’t sign in. I will never recommend anyone this service. There service and the all information are mi... read more
The worst point of sale system ever The service is slow, it cannot be configured (as suggested) for your specific business, it doesn’t connect yo your WiFi network, the sales team don’t actually know what they’re selling and make empty promises, that only lead to disappointment when it can’t be implemented, support is non existent, implementation managers book a time to train you in the system, but don’t call up at the time specified (that happened 7 times) do not waste your time and money, on this product, I’m still arguein... read more
Don't The till doesn't work for months. Still get charged, cannot cancel. Do not do business with this company
Do not waste your money Don’t waste your money salesman sold me a pos with card reader he told me that it was portable and could run. My Sim card cannot do any of that also it was a Wi-Fi system and the printers are also Wi-Fi. It is not terrible software lags. How to close my business one hour trading in the hospitality industry due to issues with the System beware do not fall These smooth talking Salesman from the company
Worst customer service, not what was promised Salesman Grant was all friendly and helpful and said the system would do exactly what I wanted…up until the day I signed up. Never heard from him again. I bought the system specifically because he told me I could process MOTO transactions. It does not. They had a policy to not offer it, despite me saying it was the reason I was purchasing the system. Absolute waste of my time and money for a system that was essentially useless to me.
Business response:
Hello Unhappy Customer, Thank you for taking the time to leave a review. We are sorry to read your comments and to learn about your experience to date. We are keen to further investigate and aim to put things right, but we have been unable to find an account matching the username you have provided. If you could please update your review with your business name, or email us directly at customerresolutions@eposnow.com we'd be most grateful. We look forward to hearing from you. Many thanks, Epos Now Socials Team
Worst pos company ever Worst worst company ever Will only charge you un-necessarly Had their worst lagging system which lagged forever and they still want to charge you for what you have never signed up for and the guy who signed you up with all the promised becomes ghost all of sudden and customer service team is the worst whatever they say they never do it.wont be going to these rip offs ever again and won’t recommend anyone else either stay away from them otherwise you will regret like me.
Business response:
Hello Vikram s., Thank you for taking the time to leave a review. We are sorry to read your comments and to learn about your experience to date. We are keen to further investigate and aim to put things right, but we have been unable to find an account matching the username you have provided. If you could please update your review with your business name, or email us directly at customerresolutions@eposnow.com we'd be most grateful. We look forward to hearing from you. Many thanks, Epos Now Socials Team
Avoid dealing with this company at all cost!! I am giving 1 star only because there no option to give 0. The worst company. I has purchased a whole set of POS including the card machine reader. Before I opened for business, when I received the card machine I noticed it wasn't cordless. I contacted the representative that was teaching me about the system and he suggested that I upgraded to S12 machine which is cordless for only $55 one off payment and that I will still receive the promo of 12 month free of charge for the card... read more
Frequently asked questions about Epos Now
How is Epos Now rated?
Epos Now has a 3.7 star rating with 945 reviews.
When is Epos Now open?
Epos Now is open now. It is open 24/7.