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Epos Now
- Software company
- Coolum Beach, QLD
About this business
Location details
4/30 Corbould Rd, Coolum Beach, QLD, 4573, Australia
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-10 Stars, DO NOT SIGN UP AVOID AVOID AVOID AVOID. 1. "Limited time offer" countdown on their home page is fake. It just circles and restarts. Do not be fooled by this or pressured into signing up. It just calls this API, https://www.eposnow.com/promo/en-AU/ which returns time stamps {"start":1694614025521,"end":1694786340000} that always reset every few days. What a joke. 2. They are a sinking ship, replaced by better products that do not require subscriptions, so they are simply trying to grab as much cash as possible, hid... read more
Business response:
Hello Philip L., Thank you for taking the time to leave a review, I am sorry to read your comments and to learn about your experience to date. I have been unable to find an account matching the Trustpilot details you have provided. If you could please respond to my request for further information or reach out to me and my team directly at customerresolutions@eposnow.com it would be greatly appreciated. Thanks again for your share, Social Team.
Never ever use Epos now Never ever use this company absolutely awful till and awful customer service
Business response:
Hello Katherine, Thank you for taking the time to leave a review, I am sorry to read your comments and to learn about your experience to date. I have been unable to find an account matching the Trustpilot details you have provided. If you could please respond to my request for further information or reach out to me and my team directly at customerresolutions@eposnow.com it would be greatly appreciated. Thanks again for your share, Social Team.
Worst Company to Ever Exist. 1. Their bigcommerce plugin wiped our shop of all products and images without informing me of what is going to happen. 2. They will charge you more money if you do not use the system and hide this in their terms of agreement.
Business response:
Hello Bob, Thank you for taking the time to leave a review, I am sorry to read your comments and to learn about your experience to date. I have been unable to find an account matching the Trustpilot details you have provided. If you could please respond to my request for further information or reach out to me and my team directly at customerresolutions@eposnow.com it would be greatly appreciated. Thanks again for your share, Social Team.
AVOID AT ANY COST. EVEN IF THEY GIVE FREE TERMINALS Got damaged terminal and Still paying for total care plan for almost 2 months, and no response from them. Their POS system is functionless (uni directional). Designed in a away to get more money from hardware. Market place people are selling after couple of months. GO WITH ANYTHING ELSE, BUT EPOSNOW.
Avoid their card payment system Whilst they clearly say next day payment with an example of payment being made on a Saturday this is False. Payment is only made on business days which means you don't get for Friday, Saturday or Sunday until Monday evening.
Account overcharged This company has started charging me fees that were not in my original contract with them. I have sent numerous emails to sort this out but I am not getting a reply. Also tried calling but cannot get to speak to a person. It's been very frustrating and don't recommend you give them your credit card details.
Scammers They will overcharge you without notice. Avoid at all costs. definitely scamming
Business response:
Hello Steve, Thank you for taking the time to leave a review, I am sorry to read your comments and to learn about your experience to date. I have been unable to find an account matching the details you have provided. If you could please add further information or reach out to me and my team directly at customerresolutions@eposnow.com it would be greatly appreciated. Thanks again for your share, Social Team.
Horrible people and horrible services This company based on lies and misinformation, I clearly asked sales team if it’s compatible with MacOS and he said yes , after I paid for subscription support team said no . So fair thing it’s refund money which I spend $834.9 , they never did and shows arrogant behaviour. First they needs to train their sales team and then sale product, customer service horrible and never recommend anyone
Business response:
Hello Divyesh, Thank you for taking the time to leave a review, I am sorry to read your comments and to learn about your experience to date. I have been able to locate an account matching the details you have provided, and can see a case has been escalated to senior management for review.. In the meantime, if there is anything further you wish to raise please feel free to reach out to our team directly at customerresolutions@eposnow.com. Thanks again for your share, Socials Team.
Not fit for purpose Have tried to implement this system for 2 years with lousy incompetent support services have cancelled service 2 months ago to only continue to have monthly fees withdrawn from my bank account. Rang multiple times about it with no action. This system has cost me in lost time and money (Wages) approx $7000.00 over the last two years of trying to implement this EPOS now system all of wich is documented. Time to take the matter to Fair Trading ombudsman. They are deceptive and incompetent in the product they... read more
Frequently asked questions about Epos Now
How is Epos Now rated?
Epos Now has a 3.5 star rating with 812 reviews.
When is Epos Now open?
Epos Now is open now. It is open 24/7.