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Epos Now
- Software company
- Coolum Beach, QLD
About this business
Location details
4/30 Corbould Rd, Coolum Beach, QLD, 4573, Australia
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The worst SERVICE PROVIDERS - negligent / fraudulently being charged for paymemt premium and been charged BTW, this is the second time I'm writing the review for EPOS now. My first review is not showing at this point or may be it was in software advice. Since the start, Jan 2022 Epose now has been charging me for terminal that I never order or received (it was included in the proforma fraudulently) when the sales rep already knew that I was with tyro for.card settlements as their rates are way better than EPOS NOWS VERIFONE ... read more
Worst company ever !!! Was attracted to lower rates and interagated with xero. Received multiple calls and high pressure to join up. One joined, communication on there end went non existent. You can call, email, raise tickets it's all ignored by them. Will be lodging with the ombudsman eposnow is a total scam. Program glitches and dosnt search properly. They lied about time for funds to reach bank account. The screen they sent has predictive text on that always predicts wrong words. You press buttons on screen and it presses... read more
My Terrible Experience with EPOS Now When looking for a cost-effective POS solution for my business, I was attracted by the attractive offer from EPOS Now. However, the next year was filled with frustrations and unexpected expenses. Attractive offers, low support: EPOS Now's low-cost advertising is eye-catching. They provided me with hardware, software, and even a "1-year premium support license." However, this support has been dismal. Slow responses and ineffective solutions became the norm. Billing Error: Their P400 system... read more
Business response:
Hello Nick, Thank you for taking the time to leave a review. We are sorry to read your comments and to learn about your experience to date. We are keen to further investigate and aim to put things right, but we have been unable to find an account matching the details you have provided. If you could please reach out to the team directly at customerresolutions@eposnow.com, or update your review, it would be greatly appreciated. We look forward to hearing from you. Many thanks, Epos Now Socials Team
Read the TERMS AND CONDITIONS CAREFULLY We are in the process of opening a business and of course, in today's day and age, it is necessary to organise an eftpos system. We did much research and decided to go with EPOS NOW. They were affordable and integrated with XERO which was important for us. After contacting EPOS now, a sales team member was contacting me at least once a day to sell me the system. I explained that my parents were the ones opening the business, but as I had less work and they were working full time, I wou... read more
Business response:
Hello Laura, Thank you for taking the time to leave a review. We are sorry to read your comments and to learn about your experience to date. We are keen to further investigate and aim to put things right, but we have been unable to find an account matching the details you have provided. If you could please reach out to the team directly at customerresolutions@eposnow.com it would be greatly appreciated. We look forward to hearing from you. Many thanks, Epos Now Socials Team
Please don’t take this system I spoke with the sales person his name is verinder pal singh over the phone and he ask bank details, now I even use the system or I never sign the contract or I don’t have the hardware, but they taking money from my account , not sure what to day
Business response:
Hello Rafi, Thank you for taking the time to leave a review. We are sorry to read your comments and to learn about your experience to date. We are keen to further investigate and aim to put things right, but we have been unable to find an account matching the details you have provided. If you could please reach out to the team directly at customerresolutions@eposnow.com it would be greatly appreciated. We look forward to hearing from you. Many thanks, Epos Now Socials Team
Impossible to cancel I dont know how many calls or emails it takes to cancel an agreement, but it seems to be impossible. Our store has closed 2 months ago but the funds still continue to come out of our account, with more emails this morning saying the next payments have been deducted, when will it stop? We have also been advised by email and numerous texts that an extra monthly payment will be charged due to no transactions being processed. The store has closed, of course no transactions have been going through!! Every cal... read more
Business response:
Hello JandJ, Thank you for taking the time to leave a review, we are very sorry to read your comments and to learn about your experience to date. We have been unable to locate an account matching the details you have provided, and would like th eopportunity to investigate further. Please reach out to the team directly at customerresolutions@eposnow.com with your account details so we can look into this further for you. Thanks again for your share, Epos Now Socials Team
Worst company I have ever dealt with Sold my business and new owner signed up and took over the system in May it is now end of Sept and after hours and hours on the phone they are still attempting to withdraw $$ from my bank account.No communication between departments recieved email to say support case has been marked as closed but still attempting daily to debit my account. Steer clear of this company not worth the headache.
Business response:
Hello Stacey, Thank you for taking the time to leave a review, I am sorry to read your comments and to learn of your experience to date. I understand your issue has now been resolved and account now fully closed - we apologise for the delay. Thanks again for your share, Social Team.
Signed up for an equiry Signed up for an enquiry. Totally not interested now and they keep on calling me from different numbers. I can tell you that they are persistent and just don't seem to get the hint that I am just NOT INTERESTED.
Business response:
Hello Jen, Thank you for taking the time to leave a review, I am sorry to read your comments and to learn about your experience to date. If you could reach out to me and my team directly at customerresolutions@eposnow.com with your contact details, we will ensure these are removed from our system and no further contact will be made. Thanks again for your share, Social Team.
product ok cost of goods to pricey bought new bit over two years screen blanked out epos quote to replace over $1200 beware of long term costs
Business response:
Hello Grant, Thank you for reaching out, I am sorry to read your comments. If you could please reach out to customerresolutions@eposnow.com with your Epos now account number and further information about your experience to date it would be greatly appreciated. Thanks again, Socials Team.
Frequently asked questions about Epos Now
How is Epos Now rated?
Epos Now has a 3.5 star rating with 812 reviews.
When is Epos Now open?
Epos Now is open now. It is open 24/7.